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Thomas & Galbraith Heating, Cooling, Plumbing & Electrical

Plumbers in West Chester, Ohio
Ranked #6 in West Chester | Grade C+
4.70 (7,108 reviews)

Thomas & Galbraith Heating, Cooling, Plumbing & Electrical

From Fairfield, the team supports heating, cooling, plumbing, and electrical needs with a focus on diagnostics and clear communication. Many jobs are completed same or next day depending on parts and scheduling Serving homeowners across West Chester, Ohio.

Thomas & Galbraith Heating, Cooling, Plumbing & Electrical business photo 1 - Plumbing in West Chester
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Thomas & Galbraith Heating, Cooling, Plumbing & Electrical business photo 3 - Plumbing in West Chester
Thomas & Galbraith Heating, Cooling, Plumbing & Electrical business photo 4 - Plumbing in West Chester
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Why Homeowners Choose This Business

Local coverage across Greater Cincinnati with technicians noted for careful troubleshooting and follow-through. Appointments are available day or night, and estimates are discussed before work proceeds. Many customers mention courteous teams who keep work areas tidy and explain options clearly Local experience that helps homeowners across West Chester, Ohio compare a more region-aware provider.

Service Area

Serving Fairfield, West Chester, Ohio, and surrounding Greater Cincinnati neighborhoods. Call to confirm availability and estimated arrival windows for your address.

Featured Local Business

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Listing details

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  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Has more review volume than many local competitors.
  • Shows strong customer satisfaction signals based on review quality and volume.

Trust Signals

Emergency Service - 24/7 availability listed; response depends on call volume and location.

Services Covered

  Electrical Services
  Plumbing Services
  Renovation Services
  Hvac Repair
  Air Conditioning Repair
  Repairs
  Furnace Repair
  HVAC installation
  Plumbing Repair
  Drain Cleaning
  Leak Detection
  Water line repair
  Electrical Troubleshooting
  Indoor Air Quality
  Thermostat Replacement
  Sewer backup service

Heating and AC repair, replacement, and maintenance; indoor air quality checks; plumbing diagnostics, drain clearing, leak detection, and pipe repairs; basic electrical troubleshooting and service.

Reviews

Customer Reviews

Galina Hoppe
Jake was absolutely amazing - he actually truly cares about customers, Thomas & Galbraith - keep Jake as because of him, we will be customers for life! He identified the problem, gave us great quotes and took care of all the challenges. Tha…
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Jake was absolutely amazing - he actually truly cares about customers, Thomas & Galbraith - keep Jake as because of him, we will be customers for life! He identified the problem, gave us great quotes and took care of all the challenges. Thank you Jake for your kind help!
We now purchased a system and Scott and his crew came to install it! We just wanted to thank again - Scott - your Crew was incredible! They did such a great job, highly professional, fast, unbelievably meticulous. Thanks to them!!! It looks absolutely great! You made our lives better!!!
Helen Daly
Excellent service. I must say I have never had someone who worked so hard for me. Aaron was so great and wouldn't give up working on my HVAC system. He found the problem and wouldn't give up. That is why I always choose Thomas and Galbraith…
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Excellent service. I must say I have never had someone who worked so hard for me. Aaron was so great and wouldn't give up working on my HVAC system. He found the problem and wouldn't give up. That is why I always choose Thomas and Galbraith.
Every time they have come to my house they work so hard.
I will and have recommended their services. Plumbing and HVAC systems
Thanks so much,
Helen Daly
The Truth
I had a plumbing problem today, and needed help fast. My main drain was backing up into my basement. So knowing that most plumbing companies are way too expensive and usually have long waiting times, I wasn't sure who to call. Then I rememb…
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I had a plumbing problem today, and needed help fast. My main drain was backing up into my basement. So knowing that most plumbing companies are way too expensive and usually have long waiting times, I wasn't sure who to call. Then I remembered that Thomas & Galbraith had a Commercial that talked about be knowledgeable, fast and affordable. So I gave them a call, and I'm so glad that I did because they fixed my problem, fast and affordable. And will be following up to inform me on what caused the problem, and if there's any solution to prevent it from happening again.
And their price was very fair and affordable, VERY AFFORDABLE!

If you've used them before then you already know, but for those of you like me, you must give them call.
You won't believe their service and fees!

And this isn't a discount for a review like most companies would have you do, which isn't a true review at all. I don't participate in those.
We need more true reviews, so that people know who the good companies really are, which helps all of us!

Clemy Lee
Tristen St. John
TLDR: 5/5 service fee/Diagnosis value, 1/5 value for everything else Had a very odd issue with my furnace, after days of troubleshooting, I called Thomas and Galbraith. They were able to successfully pinpoint the issue after 2 techs over 2…
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TLDR: 5/5 service fee/Diagnosis value, 1/5 value for everything else

Had a very odd issue with my furnace, after days of troubleshooting, I called Thomas and Galbraith. They were able to successfully pinpoint the issue after 2 techs over 2 separate visits.

I am rating them a 5/5 on diagnosis and value:

Their service call/diagnosis fee of 100$ is very fair and I was only charged a singular fee even with the extensive troubleshooting it took to figure out my issue. Their diagnosis was accurate and the two techs I worked with were very respectful/kind!
For this I would use their diagnosis services again.

I am rating a 1/5 on their cost for labor/parts/etc.:

I am fairly familiar with HVAC equipment and operation, I was quoted $1,350 for JUST LABOR to install a new inducer motor/housing. (part is normally around $200)

The part was covered under warranty as my unit was only 2 years old, this was JUST LABOR.

I was able to source the part through a licensed tech and install it myself in 10 MINUTES.

4 bolts, a new gasket (included), and connecting quick-connect power for almost $1400???

This may be a fair price in the HVAC industry but in no way could I ever justify paying that price for a 10-minute plug and play install that only required a screwdriver and some common sense.
Do your research before accepting a quote, you may be able to save yourself a lot of money.
Cindy
We have had excellent service from Thomas and Galbraith and the technicians have been friendly and knowledgable. Most recently we had a broken pipe under the basement floor of our 135 year old house. Shawn arrived quickly and pinpointed the…
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We have had excellent service from Thomas and Galbraith and the technicians have been friendly and knowledgable. Most recently we had a broken pipe under the basement floor of our 135 year old house. Shawn arrived quickly and pinpointed the problem area with a flexible camera system. John and the crew completed the repair in a day and a half and thoroughly cleaned up the work area. We were very happy with the whole process.

We have had a maintenance contract for several years for both HVAC (3 units) and plumbing. We have been very satisfied and would definitely recommend.

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Special Offers

Emergency Service

Emergency service may be available for urgent issues.

Frequently Asked Questions

The company is based in Fairfield and serves Greater Cincinnati communities, including West Chester, Ohio. Availability can vary by distance and scheduling, so calling ahead helps confirm timing.

Yes, listed hours indicate 24/7 availability. After-hours response times depend on call volume and technician availability.

They provide HVAC and plumbing services and can coordinate visits based on technician availability. When scheduling, describe all issues so dispatch can plan appropriately.

A technician will inspect the system, identify the issue, and review repair options and pricing before work begins. Customers often note clear explanations and thorough troubleshooting.

Yes, reviews reference system installations and crews completing the work and cleanup. Scheduling and equipment options are discussed after an on-site assessment.
 Verified Listing

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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Business Details

Business Rating
4.70 (7,108 reviews) Featured BusinessPro Listing
Address
9520 Le St Dr, Fairfield, OH 45014
Business Type
Service
Website
https://thomasgalbraith.com/
City Page
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