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Taking CallsPlumbers in Windsor, Ontario

RFG Plumbing

Taking Calls in Windsor Today 4.80 (868 reviews)(519) 817-7117

RFG Plumbing

RFG Plumbing is based in Essex and serves Windsor and Essex County with plumbing work from leak repairs to full-scale installations. Its history traces to Frank Giles’s vision for a family business, conceived in October 2016, with his sons carrying on the family tradition.

Business Highlights
  • Frank Giles is the owner and a master plumber.
  • Frank Giles’s sons, Ryan and Brandon, are fourth-generation plumbers.
  • RFG says it is licensed and insured.
  • RFG says it provides warranties on all its services.
  • RFG advertises 24-hour service.

Service Area

Windsor and Essex County.

Local Business Taking Calls

RFG Plumbing is one of 12 plumbers ProsGrade lists in Windsor, Ontario.

Taking Calls
Taking calls through ProsGrade
Listing details

6 services listed, including Toilets and faucets, Sewer repair and Sump pumps. Open 24 hours, 7 days a week. Rated 4.8 from 868 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How RFG Plumbing compares with the other 11 plumbers on ProsGrade in Windsor, using public Google ratings and review counts.

  • Ranks in the top half of the 12 Windsor plumbers on ProsGrade by Google rating and review volume.
  • Has more Google reviews (868) than 10 of the 11 other Windsor plumbers on ProsGrade.
  • One of 11 Windsor plumbers on ProsGrade rated 4.7 or higher from at least 10 reviews.

Trust Signals

Open 24 hours; call (519) 817-7117 for urgent plumbing needs.

Services Covered

6 services
  • Toilets and faucetsToilets, faucets, urinals and bathroom, utility-room and kitchen fixtures; replacement parts, seals, cartridges, O-rings and rebuilds
  • Sewer repair
  • Sump pumps
  • Hot water heatersRepairs, upgrades and replacements; tank and tankless heaters
  • Drain cleaningHigh-pressure blasting, high-torque cables, cameras, pipe replacement and pipe lining
  • Backwater valves

Reviews

What customers say

Several positive reviewers praise clear explanations and timely updates; some also describe the team as quick and professional. One customer reports a bathroom plumbing job with a showerhead close to the ceiling, water pipes projecting too far from the wall and a misaligned drain; the customer also says the vent line was done incorrectly and was dripping humidity onto attic insulation.

Customer Reviews

Jarrett Jokiel

Great experience with RFG Plumbing. The service was professional, quick, and everything was explained clearly. It’s always nice dealing with a company that’s honest and takes pride in their work. I’d definitely recommend them to anyone who needs plumbing work done.
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Maximus

Warning do not use this company. We had a project we needed them for for a bathroom. We tore it all out. It was completely ready for them to do the plumbing work on. We hired them to do the plumbing and the Electrical. On the day came for them to set the tub and get everything in for the shower They ended up having a little party in our bathroom not only were the three people there to do the work but guys just seen the truck on the side of the road so they popped into my house at one point I think there was nine of them in my bathroom. Come to the end of the day it's Friday. He says he did a walk around with me, but he didn't at all. He tidy up, said he was done tub was set. Welcome to notice once drywall and everything else starts to come in to play that the showerhead is almost like 3 inches from the ceiling so it's really hard to put a shower up. The pipes for the water were pushed out of the wall too far so when you end up, putting your actual faucet knobs on, they hang way the hell out that should've been pushed way back the actual line for the showerhead and your tap and then the drain doesn't line up straight at all. On the other end by our sink, the vent line was done wrong. It's dripping humidity on my insulation up in my attic that all needed to be fixed and replaced. And let's not get into the electrical as I wanted them to put my fan and light in the centre of the room that was not done. I also asked them to send her the light in the shower and of course like everything else in that shower it was not centered. It was put way closer to the showerhead front then in the middle.. I've emailed them a few times. They responded once basically pointing fingers at me that I should've could've should've done this or that when we paid them to do what we're not experts that they're supposed to be the expert at and we ended up having to stop having them come to our house and get another company to come in and fix everything. Please stay away from them. After emailing them not one person called not one person came by the address to look at it personally themselves to see what they could do to fix it. It just basically said screw you. Again, do not use this company.
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Matthew House

Ryan and his team were OUTSTANDING! They communicated clearly and in a timely manner. Their pricing was more than reasonable. They were polite and professional at all times and truly gave us confidence that the job would be taken care of properly! I would highly recommend RFG for all your plumbing and electrical needs, regardless of the size of the job!
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Renee B (brainunit)

My experience with RFG Plumbing was great - right from the first phone call to the last worker out the door. They came very quickly, and were friendly and efficient. They were all really great to chat with too. Their price was very reasonable and their work was fantastic. Thanks to Trish, Tim, Frank, Ryan, Colin and Alex. (I hope I got all your names correct) I highly recommend them all.
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Marie-Isabelle Pernal

I would highly recommend RFG plumbing. They do fantastic work. Had major plumbing projects that need to be done with my first house . Any issues that came up they would tell me right away and great explanation on what needed to be done and also on the progress at the end of the day. Trish at the office is also fantastic help. Any questions that I had by email or by phone she answered quickly and patiently when I didn’t know what I need to do with applications forms. They also give times to show up and are there. Great help to schedule the day.
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Frequently Asked Questions

What payment options does RFG Plumbing offer?

RFG accepts credit, e-transfer and cash, and has financing options.

Do plumbing jobs handled by RFG require a permit?

RFG says most plumbing jobs require a permit, with requirements varying by municipality.

Does RFG Plumbing recommend garbage disposals?

No. RFG advises against them, noting that they can overload drainage systems and cause blocked pipes.