Pro Business

The Plumbing & Air Service Co.

Winston-Salem Plumbers
Ranked #5 in Winston-Salem | Grade B+
4.80 (4498 reviews)

The Plumbing & Air Service Co.

Local residential plumbing help for repairs, replacements, and maintenance with clear communication and respectful service.

Why Homeowners Choose This Business

Clear communication from first call to follow-up, options explained before work begins, and attentive technicians who respect your home and time.

Service Area

Serving Kernersville, Winston-Salem, Greensboro, and nearby Triad communities.


How This Business Compares

A quick local comparison based on ranking, review strength, and market visibility.
  • Has more Google review volume than many local competitors.
  • Shows strong customer satisfaction signals based on review quality and volume.

Trust Signals

Emergency Service - Open 24 hours as listed on Google; call to confirm availability for your location and issue.

Services Covered

  Plumbing Services
  Renovation Services
  Plumbing Repair
  Water Heater Services
  Leak Detection
  Drain Cleaning
  Installations
  Repairs
  Water Heater Repair
  Water Heater Replacement
  Toilet Repair
  Faucet Installation
  Garbage Disposal Installation
  Sewer line inspection
  Water filtration systems
  Pipe Repair
  Shower valve replacement

Residential plumbing repairs and installations, leak detection and repair, drain cleaning, water heater service and replacement, fixture replacement, and water quality and filtration solutions.


Recent Reviews

4.80

(Based on 4498 reviews)

Recent reviews frequently note clear communication from staff and technicians, including explanations of options and pricing. Customers mention punctual arrivals and efficient work. Several comments highlight cleanliness after the job and courteous behavior in the home. There are also mentions of quick turnaround on installations and water filtration projects.

I had Joel come out to evaluate my HVAC system, and I wanted to leave a review specifically for him. Joel was very professional, respectful, and took the time to explain what he was seeing with my system in a way that was easy to understand. He answered my questions and didn’t make me feel rushed or pressured.

Even though I ended up deciding to go a different direction with my HVAC plans, I truly appreciated Joel’s knowledge and the time he spent looking over my system. It’s clear he takes his work seriously and cares about helping homeowners understand their options.

Thank you, Joel, for your help and professionalism.

Firstly I'd lay to say when I called them initially to schedule a consultation to evaluate my system, the receptionist was very knowledgeable on her own. Rarely have I called a business and had someone who works at the front desk know so much about the specifics on how an HVAC works! After that Taylor came over and we discussed pricing and units, they offered very competitive pricing compared to other businesses I reached out to. They were able to get a Rheem 3.5 ton 2-stage unit (a premium tier HVAC system) installed for the price of an entry level unit (Goodman).

They showed up the next day and installed everything in one go. They managed to get the unit into my attic with less than an inch of clearance through the attic access, without having to remove any trimming. During the winter storm there would a couple hiccups but everyone was understanding and got someone out here to resolve the issue as soon as they were possibly able to. The issue was resolved professionally and at no charge!

Every person I've talked to through the whole process was extremely professional and treated me with respect and dignity. They explained every part of the process and every part of the unit I asked to be explained. They offer extremely accommodating financing options!

Google Review
catherine johnson on The Plumbing & Air Service Co.

Very happy with my overall experience with this company! I had a very knowledgeable salesman, Aaron, who made me feel confident in hiring them, he was very detailed and had clear explanations for all my questions. The technicians, Anthony and Ricardo, were also great! They listened to my concerns and request so I felt comfortable that my home was being cared for. They worked efficiently and communicated clearly with me. I appreciate the calls and text about their ETA and keeping me updated on when to expect them. Great team and overall experience!

Greg and Dillon came out this morning on time I wasn't able to be there most of the day but when I did arrive I was very pleased they were working hard getting the job done and I must say when they left it was very clean. They both very respectful and nice answered all my questions. They helped me set up my thermostat even explained what they found while removing the old unit...fast friendly. Thanks guys Im very satisfied with your work. I will definitely recommend you all to anyone ??
Sorry no before photos

Tyler and Chase did a fantastic job on the installation of our filtration system. They were professional and the quality of their work is top notch. Thank you for helping us get this project done so quickly!

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Special Offers

Emergency Service

Emergency service may be available for urgent issues.


Frequently Asked Questions

Homeowners most often call for leak repairs, drain clearing, toilet and faucet fixes, and water heater issues. The team can also replace outdated fixtures and discuss water quality and filtration options for the whole home.

Yes, technicians service and replace traditional tank-style units and tankless systems. They can assess the current unit, discuss repair versus replacement, and review efficiency and capacity considerations.

You can call the office at the published number or request service through the company website. A dispatcher or coordinator will confirm details and provide the next available appointment window.

Technicians typically review findings on site and present available repair or replacement options. You’ll have a chance to ask questions and approve the scope and price before work proceeds.

Yes, the company is based in Kernersville and regularly serves Winston-Salem and nearby Triad communities. When you call, the team will confirm availability for your specific address.
 Verified Listing

Opening Hours


  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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Business Details


Business Rating
4.80 (4498 reviews) Pro Business
Address
1187 Shields Rd Suite 5-9, Kernersville, NC 27284
Phone
Business Type
plumber

Location Map

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