Local Worcester plumbing company handling residential and commercial work, from everyday leaks and fixture installs to larger water and sewer line projects. Known for punctual arrivals, clear job explanations, and tidy work areas.
Customers note timely responses, clear explanations before and during work, and polite on-site teams. The company handles both small in-home repairs and larger line projects, aiming to minimize disruption and leave work areas clean.
Worcester and nearby communities in central Massachusetts. Call to confirm coverage for your location.
Plumbing repairs and fixture replacements; drain clearing and main line snaking; water heater service and replacement; water line and sewer line repair/replacement; garbage disposal installation; leak detection and minor pipe repairs.
Reviews frequently mention prompt scheduling, technicians arriving on time, and clear communication throughout the job. Many note professional, courteous crews who explain findings and options, then clean up well after work is done. Several customers cite successful main drain clearing and water or sewer line repairs. Pricing is described as fair by multiple reviewers.
The plumbers texted and arrived early. They were cheerful and helpful. They installed our new garbage disposal, but went further to replace the piping to minimize spots likely to clog. They pointed out unusual features of the new unit. Also he showed us the gunk in the old pipes and recommended flushing much longer after grinding to prevent future clogs. They swept up thoroughly after they finished.We were immediately put at ease by their cheerfulness and competence. They worked quickly and efficiently.We are very happy with Gustafson and have used them multiple times over the last 10 years.
Gustafson replaced the water line from the street to my mother's home, and we couldn’t be more pleased with the experience. Their team was knowledgeable, professional, and truly stood behind the quality of their work. I highly recommend Gustafson for any water line replacement needs.
Drew & Joe came to clear the main drain in my condo. I was not home when they did the job, but my gf said both of them were professional, polite and helpful.They did a great job and I highly recommend Gustafson Plumbers.
I can’t recommend Gustafson enough. From start to finish, they were outstanding. I needed a sewer line repair, and Shayna went above and beyond to get us scheduled quickly. Bruce came out to provide a quote, which was more than fair. The crew—Drew, Sean, Connor, and Javaughn—were professional, punctual, and transparent throughout the entire process. They took the time to explain what they were doing every step of the way, which I really appreciated. I never once felt like I was getting the runaround. I’ll be using Gustafson for all my future plumbing needs.
We have used Gustavson Plumbing for multiple projects and Derek went above and beyond for each service. We had a leaking toilet while our family house was for sale and he immediately took care of the issue- despite being very busy.He also repaired a leak in the attic from a heating hy vent along with other items on our plumbing checklist for the sale. We very much appreciate the professionalism, skill and service we received for every service. Highly recommend!
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