Roto-Rooter’s Yonkers team helps with plumbing, drain, and water cleanup needs for homes and local businesses. Dispatch provides updates, and technicians walk customers through the work before starting.
Open 24 hours with quick scheduling, a well-known service process, and technicians who explain options on site. Phone support confirms appointment windows and keeps customers updated.
Based in Yonkers with service extending into nearby Westchester and Bronx neighborhoods as coverage allows.
Services include household and light commercial plumbing, drain and sewer clearing, toilet, sink and tub clogs, leak checks and minor repairs, and water cleanup after backups or leaks.
Recent customer feedback frequently mentions fast scheduling and technicians arriving within the stated window. Many reviews highlight clear communication, friendly demeanor, and thorough cleanup after the job. Several customers note quick resolution of clogged drains and leaks. A smaller number report concerns about pricing clarity or add-on services, with some follow-up from customer care.
Update: I emailed Pat below and he did refund me the full $150 for the video inspection that was not delivered. Overall, this was a very messy and costly experience, but I appreciate the Customer Satisfaction Manager following through.-----I called for annual pipe maintenance. The technician that showed up quoted $600 to snake both internal and external pipes, plus $150 for a video inspection (discounted from $650, he said). He finished the snaking in 20 minutes and left. A second technician then arrived saying he was there to perform a basic free complimentary live video inspection with no recorded footage. He refused to acknowledge the receipt we received from the first technician and left when we pushed back on the discrepancy.When I called the office to request a $150 refund for the video service that wasn't delivered, the rep claimed she didn't know their own flat-rate pricing and had to call me back. She then told me the service cost is $683 — $83 more than the quoted $600 — and refused to honor the original quote, dismissing it as a "he said, she said" situation. They have yet to issue even the partial refund they acknowledged they owed.Absolutely horrible experience with hours of my time wasted and a ridiculous cost for 20 minutes of work.
I had a clogged/slow moving water tub/shower and I quickly did a Google search and Roto Rooter came up. Read a few reviews and scheduled an appointment for the next day. Denis arrived he was very nice, proffesional and friendly. Denis got to work- was finished within an hour and now i have a normal tub/shower w no slow moving water. Thabk you Denis!
Roto-Rooter Plumbing & Water Cleanup is a highly dependable company that provides fast, professional, and efficient service. Their technicians are skilled, courteous, and always ready to handle emergencies with care and precision. Whether it’s drain cleaning, pipe repair, or water damage restoration, they deliver excellent results. Their reliability, expertise, and customer-focused approach truly make them stand out.
Called they arrived in about two hrsErnesto looked over everything and gave estimate. Started work very pleasant and curtious. Finished job and checkef all work again to make sure everything was done properly and no more leaks. Ernesto is an asset to this companyThank irwin lackowitz
The whole process was easy and efficient. I made the appointment with a friendly and very capable phone rep. Service was scheduled and the service tech, Danny, arrived in 45 minutes. Danny was knowledgeable, fixed the problem and cleaned up. Very professional
Share your experience with this business. Reviews are moderated before they appear publicly.
Emergency service may be available for urgent issues.
Claim this profile, improve your listing, and upgrade to Pro or Featured visibility.