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FeaturedTaking CallsPool & Hot Tub Companies in Albany, New York

Islander Pools and Spas Inc.

Top Spot in Albany Today 4.80 (972 reviews)(518) 456-0958

Islander Pools and Spas Inc.

Islander Pools & Spas sells pools and hot tubs and provides pool and spa service. It is based in Albany, has a second location in Ballston Spa, and traces its pool-business history to 1959.

Business Highlights
  • Islander Pools & Spas is locally owned and operated and is a third-generation business.
  • It lists a four-time Aqua100 award record.
  • It lists several national pool design medals.
  • It has four pool installation crews.

Service Area

Albany and Ballston Spa.

Featured Local Business

Islander Pools and Spas Inc. is one of 6 pool & hot tub companies ProsGrade lists in Albany, New York.

Featured
Featured on ProsGrade
Listing details

12 services listed, including Pool openings and closings, Pump and motor repairs and installations and Filter repairs, cleaning and installations. Open 7 days a week. Rated 4.8 from 972 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Islander Pools and Spas Inc. compares with the other 5 pool & hot tub companies on ProsGrade in Albany, using public Google ratings and review counts.

  • Ranks in the top quarter of the 6 Albany pool & hot tub companies on ProsGrade by Google rating and review volume.
  • Rated 4.8 on Google, well above the 4.5 average of other Albany pool & hot tub companies on ProsGrade.
  • Has the most Google reviews (972) of the 6 Albany pool & hot tub companies on ProsGrade.
  • One of 2 Albany pool & hot tub companies on ProsGrade rated 4.7 or higher from at least 10 reviews.

Services Covered

12 services
  • Pool openings and closings
  • Pump and motor repairs and installations
  • Filter repairs, cleaning and installations
  • Heater sales, installation and service
  • Salt water conversions
  • App-based automation installation
  • Pool plumbing overhauls
  • Pool liner sales and installationAboveground and inground
  • Safety-cover sales and installation
  • Hot tub repairsMost makes and models
  • Spa winterization
  • Pool installation

Reviews

What customers say

Customers praise clear staff explanations around pool purchases, installation and water-care questions. One customer described an inground-pool job with the hole dug in a day and concrete in by the end of the week; another praised a quick liner installation before the July 4 holiday.

Customer Reviews

Julie Schatz

We are very very pleased with the inground pool that we purchased. The fact that the pool comes in insulated panels made the delivery so easy. They were able to get the truck in the back yard and stacked everything near where the pool was going to go. Jake the installer had the hole dug in one day and had the side panels in place and ready for the concrete bottom. By the end of week, they had the concrete in. After 24 hrs. the pool was ready for the liner, and the water was on its way. The whole process was very fast. The next step is to have the concrete poured and stamped around the pool and hook up the pump and filter. I can't say enough good things about working with Kenny at Islander, Jake and Matt and their crew for their Kindness and explaining everything as they are doing it and answering our hundred+ questions. When we went into Islander to have our water tested and grab the chemicals we needed we worked with Tessa. She was very knowledgeable and explained everything. Very sweet girl. I HIGHLY RECOMMEND Islander Pools.
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Scott Vining

Tessa and Hanna were incredibly helpful in guiding me through balancing my pool. They took the time to explain what needed to be done, answered all of my questions, and made the process easy to understand. Their knowledge, patience, and friendly customer service were greatly appreciated. I would recommend them to anyone looking for helpful service.
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Kate Ryan

Alex was so friendly, knowledgeable and helpful. She was efficient and very informative about the process we need to take to get our water chemistry in a perfect range. She explained everything well and asked several times if I had any questions. She was wonderful!
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Phantom 518

Had a great experience with Islander pools. Just had a new liner installed and the crew was amazing. Very professional and quick. Got are pool done before the July 4th holiday. Couldn't be happier!

Sal Lamanna

Andrew the sales manager is very knowledgeable and made purchasing the pool very easy. Good experience. Pool came out beautiful. Customer service is unmatched. Sales was easy, install was easy, and they answered any questions I had. Also have an amazing showroom in the back with very knowledgeable staff. If you’re on the fence about where to shop for a pool look no further. Highly recommend!
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Frequently Asked Questions

How does Islander Pools & Spas handle hot tub parts that are not in stock?

The company says it usually has needed parts in stock; if not, it can get almost any part within a day or two.

What is included with an inground liner replacement from Islander Pools & Spas?

It offers removal and disposal of the old liner at no charge, along with Tread-Tex for traction on lined steps.

What warranty does Islander Pools & Spas list for inground liner replacements?

The company identifies Latham’s transferable 20-year warranty, with the first five years paid in full.