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FeaturedPool & Hot Tub Companies in Alexandria, Virginia

MS Home Pool Services Inc.

Top Spot in Alexandria Today 4.90 (157 reviews)(855) 667-7665

MS Home Pool Services Inc.

MS Home Pool Services Inc. is based in Alexandria and focuses on residential and non-commercial pool service across Virginia, Washington, DC and Maryland. Founded in 2004, it services, maintains and repairs residential pools, spas and adjacent equipment.

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Business Highlights
  • The company is an active member of the Pool & Hot Tub Alliance.
  • Team members have completed coursework toward Certified Pool & Spa Service Professional and Certified Pool & Spa Operator certifications.
Service Area

Virginia, Washington, DC and Maryland.

Featured Local Business

MS Home Pool Services Inc. is one of 5 pool & hot tub companies ProsGrade lists in Alexandria, Virginia.

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Featured on ProsGrade
Listing details

12 services listed, including Pool maintenance, Pool opening and Pool winterization. Open Monday to Saturday. Rated 4.9 from 157 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How MS Home Pool Services Inc. compares with the other 4 pool & hot tub companies on ProsGrade in Alexandria, using public Google ratings and review counts.

  • Ranks in the top half of the 5 Alexandria pool & hot tub companies on ProsGrade by Google rating and review volume.
  • Rated 4.9 on Google, at or above the 4.7 average of other Alexandria pool & hot tub companies on ProsGrade.
  • Has the most Google reviews (157) of the 5 Alexandria pool & hot tub companies on ProsGrade.
  • One of 2 Alexandria pool & hot tub companies on ProsGrade rated 4.7 or higher from at least 10 reviews.

Services Covered

12 services
  • Pool maintenanceWater testing and balancing
  • Pool openingPool-cover removal, cleaning and storage
  • Pool winterizationWater lowered 6 to 18 inches below the waterline tile
  • Pump, filter and heater installation and replacementDE, sand and cartridge filters
  • Leak detection and repair
  • Acid wash (drain and clean)Scale and stain removal
  • Custom safety cover installationPool measurements and photos of unusual features
  • Sanitizer feeders and salt generators
  • Vinyl liner installation
  • Safety fence installationInstallation or removal in under 10 minutes
  • Pool inspectionVisual and operational checks of the pool and equipment
  • Caulking and re-caulkingPool coping-to-deck joints

Reviews

What customers say

Customers praise the maintenance team and customer service; two describe the service as making pool ownership less stressful. One customer says a pump broke just before a Fourth of July party; the team came out multiple times, including on a holiday, and got it working before guests arrived.

Customer Reviews

Lauren York

Amazing customer service and our pool never looked better. They care about our pool as much (or maybe more!) than we do. When our pump broke right before our annual 4th of July party, they came out multiple times, including on a holiday, to get it working again before our guests arrived. Thank you!!
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Aaron Mulhollen

MS Pools has been taking care of our pool for 5 years, including several major repairs, tile work, and cleaning. Their service has been excellent, and they are incredibly reliant, and able to handle just about anything we throw at them. And their customer service is extraordinary. We recommend them to everyone. A+
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Tim Lester

I have has pool services from most every company that serves Woodbridge Virginia, this is by far the best group of real nice people that do a great job! They also are very good.

Danita Foulks

MS Home Pool service is the best. They take the stress out of having a pool. I am really glad we found them because they are far superior to the last company we used! This will be our 3rd season with MS and we couldn't be happier.

Byron Siliezar

Excellent and friendly maintenance team coupled with Mary’s top of the line customer service makes this a high quality stress free pool service.

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Frequently Asked Questions

What does MS Home Pool Services provide after a maintenance visit?

Each visit includes a pool photo and written service report. The report covers the pool’s current status and work performed; equipment or water issues are brought to the owner’s attention before action is taken.

Does MS Home Pool Services provide a quote before pool-opening work?

Its pool-opening technicians provide a firm final quote before starting work.

When does MS Home Pool Services advise considering an acid wash?

Its rule of thumb is that if the pool floor is not visible, the cost of chemicals and labour will generally exceed the acid-wash charge. The process strips a tiny layer of plaster, so the company advises against making acid washing an annual routine.