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FeaturedTaking CallsPool & Hot Tub Companies in Ann Arbor, Michigan

Leisure Works, LLC

Featured in Ann Arbor Today 4.80 (302 reviews)(734) 668-7665

Leisure Works, LLC

Leisure Works sells hot tubs and swim spas from its Ann Arbor location. It has been in business for over 25 years and also has locations in Novi and Fenton.

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Business Highlights
  • The owners are Michigan natives.
  • The team has over 200 years of combined experience.
  • It is a factory-direct MasterSpas dealer.
  • Leisure Works uses its own staff for spa service rather than outsourcing the work.
  • Its service technicians are APSP certified.
  • Its technicians are factory-trained.
  • It has certified BioLab Chem+ water technicians.
  • It is a member of the Association of Hot Tub & Swim Spa Professionals.
Service Area

Ann Arbor, Novi and Fenton.

Featured Local Business

Leisure Works, LLC is one of 5 pool & hot tub companies ProsGrade lists in Ann Arbor, Michigan.

Featured
Featured on ProsGrade
Listing details

11 services listed, including Hot tubs, Swim spas and Saunas. Open 7 days a week. Rated 4.8 from 302 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Leisure Works, LLC compares with the other 4 pool & hot tub companies on ProsGrade in Ann Arbor, using public Google ratings and review counts.

  • Ranks in the top quarter of the 5 Ann Arbor pool & hot tub companies on ProsGrade by Google rating and review volume.
  • Rated 4.8 on Google, well above the 4.3 average of other Ann Arbor pool & hot tub companies on ProsGrade.
  • Has more Google reviews (302) than 3 of the 4 other Ann Arbor pool & hot tub companies on ProsGrade.
  • The only one of the 5 Ann Arbor pool & hot tub companies on ProsGrade rated 4.7 or higher from at least 10 reviews.

Services Covered

11 services
  • Hot tubsGetaway, Clarity and Twilight spas; Michael Phelps Legend series
  • Swim spasH2X Fitness Trainer and Challenger series; Therapool series
  • Saunas
  • Cold plunges
  • Spa maintenanceWeekly maintenance
  • Spa repairsWarranty and non-warranty service for MasterSpas products
  • On-site serviceHome diagnosis, repairs and parts ordering
  • Equipment upgrades
  • Water testing
  • Spa winterizationHot tubs and swim spas
  • Swim spa installationCustom installation of a Michael Phelps Signature Swim Spa

Reviews

What customers say

Customers praise the staff's hot-tub knowledge and ongoing support after purchase. One customer says the team came out over the weekend when a hot tub did not work right away.

Customer Reviews

Jack Brown

Purchased a Balance 9, Master Spa from Brian out of the Ann Arbor store, Brian has been amazing to work with from the purchase to the delivery! The delivery crew was top notch and answered all questions during install. Brian has been great assistance with questions I have had since the purchase, I would highly recommend him for anyone looking for a spa !!
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Karen Evans

Leisure works is phenomenal Andy their service technicians are top-notch.Lyle and Gage were fantastic. They know what they’re doing. That’s why we bought the hot tub from them for the service they provide and for a company that knows what they’re doing. Karen & Eric
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Derek Wall

I am on my second hot tub in 12 years with the second hot tub only being a couple years old. I have been blessed with minimal issues. Brian at the Ann Arbor location has great wealth of knowledge with hot tubs. I do recommend Leisure Works if considering a hot tub or in need of supplies..
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Mindi Schember

Definitely would recommend any purchase from leisure works. I bought this hot tub on a whim as I had always wanted one and went to one of their sales and was right away impressed with the customer centric of the company, the ease of delivery, how they handled the delivery and tub, how they installed, and even in a panic when the hot tub didn’t work right away, they rushed somebody out over the weekend to make sure that I got up and running. They are always available for any questions that I’ve had with ordering chemicals or filters. Thank you for making the purchase fun and easy.
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traci Brisboe

My husband and I purchased our second hot tub from leisure works. The only reason we are on #2 is because we sold our home. In both experiences we received excellent communication on how to properly care for our hot tub. With proper maintenance I don’t believe you would have any issues. I would highly recommend purchasing from leisure works, but I would also recommend listening when they explain how to properly treat your hot tub to avoid issues in the future.
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Frequently Asked Questions

Does a customer need to be home for a service visit?

Usually not. For special circumstances such as an indoor installation or a locked gate, Leisure Works can work around the customer's availability.

On what days does Leisure Works perform service?

It performs service Monday through Friday, except major holidays.

What does warranty service include?

For products purchased from Leisure Works, warranty service includes a free home visit. Causes excluded from warranty, such as dirty filters or freeze damage, can be billed as a non-warranty service call.