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FeaturedTaking CallsPool & Hot Tub Companies in Augusta, Georgia

Georgia Spa Company

Top Spot in Augusta Today 4.90 (424 reviews)(706) 229-8827

Georgia Spa Company

Georgia Spa Company sells hot tubs, swim spas, modular pools, saunas and cold plunges, and provides professional spa and hot-tub service. It has a location in Augusta and opened its first store in 2004.

Business Highlights
  • Georgia Spa Company is employee-owned through an employee stock ownership plan.
  • Hot-tub repair technicians are factory-trained and certified by Hot Spring, Caldera, Bullfrog and Jacuzzi.
  • Hot-tub repair work is not subcontracted.
  • Georgia Spa Company guarantees work completed by its technicians.
  • Replacement spa covers have a non-prorated warranty.
  • Company employees handle spa moves and deliveries rather than subcontractors.
  • Georgia Spa Company provides a satisfaction guarantee for its products and services.

Service Area

Georgia and South Carolina.

Featured Local Business

Georgia Spa Company is one of 12 pool & hot tub companies ProsGrade lists in Augusta, Georgia.

Featured
Featured on ProsGrade
Listing details

10 services listed, including Hot tubs, Swim spas and Modular pools. Open 7 days a week. Rated 4.9 from 424 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Georgia Spa Company compares with the other 11 pool & hot tub companies on ProsGrade in Augusta, using public Google ratings and review counts.

  • Ranks in the top 10% of Augusta pool & hot tub companies on ProsGrade by Google rating and review volume.
  • Rated 4.9 on Google, well above the 4.5 average of other Augusta pool & hot tub companies on ProsGrade.
  • Has the most Google reviews (424) of the 12 Augusta pool & hot tub companies on ProsGrade.
  • One of 4 Augusta pool & hot tub companies on ProsGrade rated 4.7 or higher from at least 10 reviews.

Services Covered

10 services
  • Hot tubsHot Spring and Caldera spas; pre-owned models and accessories.
  • Swim spasE-, X- and R-series.
  • Modular poolsEP-, Plus-, Pro- and SP-series; plunge pools.
  • SaunasTraditional and infrared models; Tylo and Dundalk brands.
  • Cold plunges
  • Hot tub repairAll hot-tub makes.
  • Spa moving and deliveryCrane, high-deck and high-angle deliveries.
  • Hot tub replacement covers2-pound-density virgin EPS foam core; 28-ounce marine-grade vinyl.
  • Spa careHot tub, swim spa, modular pool and sauna care.
  • Home Auto Ship programFreshWater IQ, @ease In-Line and Silver Ion options.

Reviews

What customers say

Two customers describe helpful spa guidance: one praises a patient water-chemistry explanation, and another says a technician quickly found a leak and explained its cause and maintenance. One customer reports that delivery scratched a cover and broke a front panel, says the promised cover repair never happened and the panel was patched with tape, and says a heat-pump issue was addressed only after the warranty expired, leaving the customer to pay for a replacement; the same customer says an electrician would not leave until made to leave the property.

Customer Reviews

Zach Alvin

Great company to work with. After a minor issue the sales team helped resolve the issue extremely quickly on a holiday. The gentlemen delivering all the items did an outstanding job, ensuring I was happy with location and ease of use. The electrician provided was extremely knowledgeable and efficient. I cannot recommend this company enough.
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Blank Blank

The delivery people scratched the mess out of the cover when delivering the hot tub and said they would fix it and they never did. They used their knees to move it into place and broke the front panel. I didn't realize it because they placed it back together so it looked ok until the election was trying to hook it up. It fell apart when he opened it. They fixed it with duck tape. Also I complained about the heat pump not staying regular. They had every excuse under the sun. They got to it.... Once my warranty ran out so I had to pay for the replacement. So make sure you stay on top of things with them. Oh and don't use their hookup people. The crooked electrician tried to say my electric panel was on fire the scare me into buying a whole new panel. Had to run him off the property because he wouldn't leave. Now that the hot tub has been fixed it's good but it was a lot to get it their. Don't sign up for the chemicals because it's a scam and all of those little "fix packets" are just little packets of the shock. That's all it is.
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Wendi Berndt

I just changed the water in my spa and took a water sample in for a water analysis I met with Carter Hugh’s at their Augusta store. He ran the analysis and patiently explained in detail the analysis report as to what and how much of an each chemical I needed to balance the water. This was alI I needed to know, so I thought. He took the time to explain the “Why” I needed certain chemicals to be in balance with other chemicals, and how they can positively or negatively impact my spa system, maintenance and cost. Mainly PH and Phosphate/ Chlorine working together ??great info. Thank you Carter!
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Raymond Casella

Nick came to figure out the leak and found it almost immediately. Then he was able to explain how and why it happened, a d provided some great info on maintaining the spa. Great service and great advice. Thanks.

Tracy McDonald

No pressure buying experience. We did not know a lot about Saunas but Tim was very informative. After seeing several we needed to do more research. We found the one online we wanted that would work in our space. Contacted Tim learned more about it ie. price, delivery, and if it would be okay to install in garage. Still no pressure. We contacted him next day, placed the order and have had it now a week and couldn’t be happier. It has helped so much with our arthritis and have noticed difference in how we feel. One of the best purchases we have made.
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Frequently Asked Questions

Does Georgia Spa Company repair hot tubs from other manufacturers?

The company says its technicians also repair other makes, including Arctic, Artesian and Cal Spas.

What insulation options are available for its replacement covers?

The company lists 4-to-2-inch tapered foam rated R-19 and a 5.5-to-4-inch option rated R-21.

How often are its home-delivered water-care products shipped?

Schedules vary: FreshWater IQ Sensor cartridges ship once a year, @ease In-Line supplies every three months and Silver Ion cartridges every four months.