Cascade Custom Pools

I had a wonderful experience working with Cascade Custom Pool throughout my project. From start to finish, the team was professional, knowledgeable, and committed to delivering high-quality work. I especially want to thank Austin, who went above and beyond to answer my questions and keep me informed every step of the way. No matter the day of the week or the time of day, he was always patient, responsive, and willing to help. His expertise, professionalism, and leadership made the entire process smooth and stress-free. TJ and the rest of the team did an outstanding job, clearly explaining the construction process and addressing any challenges that arose. Their attention to detail and commitment to customer satisfaction were evident throughout the project. I truly appreciate their hard work and dedication, and I highly recommend Cascade Custom Pool to anyone looking for a trustworthy and professional pool builder. Thank you, TJ, Austin, and the entire Cascade Custom Pool team for a job well done!

I am one of the many Texas home owners who found themselves unfortunately stuck with a swimming pool that had the Alkali Silica Reaction (SRA) concrete problem requiring demolition and re-building of the pool. I contacted Cascade Custom Pools to help address the situation (the pool was built by another builder). What followed was one of the most professional, friendly, thorough, and helpful experiences I ever had with a builder of any kind. Over a period of just over 3 months, Cascade oversaw the demolition and re-building of my swimming pool. Every step of the process was completed flawlessly and on time. Care was taken to minimize the inconvenience of demolition and to maximize the efficiency of construction. The project manager, Zach Nelson, kept us informed throughout the process. He was exceptionally friendly and accommodating to all our requests, and was quick to patiently address any concerns we had. I very highly recommend Cascade Custom Pools to anyone thinking about building a high-quality pool in an efficient and pain-free manner.

Cascade built the pool of our dreams. From design to finish they were there every step of the way to make sure we were happy. Patrick’s design was exactly what we imagined & more & Jason was super knowledgeable & helpful throughout the entire process. We didn’t want a cookie-cutter pool & not only did Cascade deliver, they exceeded our expectations. If you’re building a pool in the Hill Country, they are definitely the ones to call & trust. This has changed our lifestyle & we couldn’t be more thankful!

Great design. Great team during construction. Austin was always helpful and informative throughout the entire process. We were blown away when they first introduced the design and the final product did not disappoint at all. Highly recommend to anyone who is looking to build a pool for their home.

We were one of the million families that decided to build a pool during the pandemic. Here was our experience with cascade custom pools. Our house has a steep grade in the backyard and we wanted a company that specialized in quality pools on hillsides. We didn’t want fast and cheap, so if you’re looking for an inexpensive pool builder, Cascade isn’t for you. We also didn’t want to use a mega pool builder like Cody as we wanted someone customized for our unique yard. We worked with our pool designer Patrick, from Cascade, who spent hours in our backyard taking in all the different viewpoints, wind and sun directions. Other companies wanted to just drop a template of a pool into our backyard, but Patrick took his time and designed something custom for our family’s backyard. We also were happy to pay a design fee for his time to build a custom pool. This was going to live in our backyard of our forever home and we wanted it to be perfect. We were so blown away by Patrick’s design. In fact we only changed two things on his orginal design (the location of the pool equipment and adding an extra step into our spa.) Crews during the build were clean, respectful and worked so hard. While our pool build didn’t go 100% perfectly, it was all worth it. We had the challenge of supply delays, lumbar prices skyrocketing and of course Covid delays with crew members. We also had a tile issue and Cascade took the initiative to correct the installation without any extra charges. We also cannot sing our project manager Austin’s praises enough. He was always responsive, updating us each step of the way and went above and beyond with our pool build. If there was a question on anything he was there to help. Austin was fun to work with and made a stressful process with so many decisions easy and fun. It also goes to show that if you’re a good client, then the company you work with responds better to that. We recognized that delays and issues happened but we remained flexible and Austin and his team helped us whenever they could. We’ve been so pleased with our new backyard pool. It’s beautiful and we wouldn’t change a thing. Thank you to the team at Cascade, Austin and Patrick, for your beautiful work! My husband and I, our two kiddos and our puppy dog all love it!