Kim Rose
Purchased our pool here and continue to buy our chemicals from here. Everyone is knowledgeable and eager to help out with all of my questions.
Taking CallsPool & Hot Tub Companies in Baltimore, Maryland
Van Dorn Pools & Spas
Van Dorn Pools & Spas
Van Dorn Pools & Spas is a dealership for pools, hot tubs and swim spas, with showrooms in Kingsville, Reisterstown and Shrewsbury. It carries Jacuzzi and Nordic hot tubs, Hydropool swim spas, and Radiant, Doughboy and Embassy pools. It offers hot tub repair in the Greater Baltimore area and pool liner replacement in Maryland and Pennsylvania.
Service Area
Maryland and Pennsylvania; the Greater Baltimore area for hot tub repair; Kingsville, Reisterstown and Shrewsbury.
Local Business Taking Calls
Van Dorn Pools & Spas is one of 9 pool & hot tub companies ProsGrade lists in Baltimore, Maryland.
Taking Calls
Taking calls through ProsGrade
Listing details
8 services listed, including Hot tubs, Swim spas and Swimming pools. Open Monday to Saturday. Rated 4.8 from 118 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Van Dorn Pools & Spas compares with the other 8 pool & hot tub companies on ProsGrade in Baltimore, using public Google ratings and review counts.
- Ranks in the top half of the 9 Baltimore pool & hot tub companies on ProsGrade by Google rating and review volume.
- Rated 4.8 on Google, at or above the 4.7 average of other Baltimore pool & hot tub companies on ProsGrade.
- Has more Google reviews (118) than 6 of the 8 other Baltimore pool & hot tub companies on ProsGrade.
- One of 5 Baltimore pool & hot tub companies on ProsGrade rated 4.7 or higher from at least 10 reviews.
Services Covered
8 services- Hot tubsJacuzzi and Nordic models.
- Swim spasHydropool models.
- Swimming poolsRadiant, Doughboy and Embassy models.
- Hot tub repairTroubleshooting water-heating and jet issues.
- Pool liner replacementCustom-fitted vinyl liners; wall foam and interior gaskets as needed.
- Seasonal pool serviceSpring openings and fall closings.
- Pool water care productsSustain Chemical Packages.
- Pool deck and lighting improvementsDeck repair or replacement, natural-stone surfaces and color-changing pool-light upgrades.
Reviews
What customers say
Customers praise the staff's product knowledge and helpful guidance; one customer particularly valued Marty's patience with questions. Hot-tub buyers describe arranging wet tests before purchase. One customer also describes easy delivery and a technician who quickly fixed a speaker issue.
Customer Reviews
K A
Highly recommend! We bought our pool in 2020 and it has been great! Great quality! Great customer service! Recently switched to a new system for the pool called Sustain Pool Care System and it is so easy to use and it balances the pool nicely! Thank you, Marty for the recommendation to switch to this product! Marty is so knowledgeable and very patient when you ask a million questions;)
Sara Hayden
My husband and I knew we wanted a new hot tub when we purchased our new home. We met with Marty and he had us set up a wet test a few days later. He was super helpful in helping us understand the different options available. Delivery was a breeze. Our new hot tub had a technical issue with the speakers and they sent a tech out quickly to fix it! We are so happy with our purchase from Von Dorn Pools & Spas. Would highly recommend them!
Patrick Burdell
Excellent pricing on spa chemicals, I used the spa moving service they recommended and they were excellent. Jacuzzi Spas are very well made so good place to consider purchasing.Employees very knowledgeable and helpful with recommendations. Store is well stocked with different chemicals that are getting a little harder to find ,prices are still very reasonable.
Stephanie Madonna
Marty is an amazing and patient man. Very knowledgeable and doesn't rush or pressure you. We were able to schedule a wet test for the hot tub and putting our order in today!
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Frequently Asked Questions
Can Van Dorn Pools & Spas arrange a hot-tub test before purchase?
Its staff can arrange a wet test so buyers can try the models they are considering.
What happens during Van Dorn Pools & Spas' pool liner replacement?
The process includes pumping out the pool water, removing and disposing of the old liner, inspecting the pool structure, making floor repairs as needed, installing a custom-fitted liner and replacing the skimmer, return and drain face plates.
What Jacuzzi owner documents does Van Dorn Pools & Spas make available?
Its owner materials include warranty information for the J-200 and J-300 collections, Jacuzzi hot-tub owner manuals and a pre-delivery guide.