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The Aqua Academy - Pool & Spa Service

Top Spot in Bend Today 5.00 (15 reviews)(541) 241-6414

The Aqua Academy - Pool & Spa Service

The Aqua Academy - Pool & Spa Service is an established Bend business serving residential and commercial pools and spas across Central Oregon. Its commercial customers include apartment complexes, condominiums, hotels, hospitals, neighborhood association pools, city pools and rehabilitation pools.

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Business Highlights
  • The company says all employees have achieved Certified Pool Operator (CPO) designations through its in-house international instructor.
  • It says it uses GPS tracking, drug testing and background checks for all employees.
  • It says it carries liability and workers' compensation insurance.
  • It describes equipment installation work as warranted.
Service Area

Bend, La Pine, Powell Butte, Redmond, Sisters and Sunriver.

Featured Local Business

The Aqua Academy - Pool & Spa Service is one of 4 pool & hot tub companies ProsGrade lists in Bend, Oregon.

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Featured on ProsGrade
Listing details

6 services listed, including Pool cleaning, Pool and spa maintenance and Commercial pool service. Open weekdays, closed on weekends. Rated 5.0 from 15 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How The Aqua Academy - Pool & Spa Service compares with the other 3 pool & hot tub companies on ProsGrade in Bend, using public Google ratings and review counts.

  • Ranks in the top quarter of the 4 Bend pool & hot tub companies on ProsGrade by Google rating and review volume.
  • Rated 5.0 on Google, at or above the 5.0 average of other Bend pool & hot tub companies on ProsGrade.
  • Has more Google reviews (15) than 2 of the 3 other Bend pool & hot tub companies on ProsGrade.
  • One of 3 Bend pool & hot tub companies on ProsGrade rated 4.7 or higher from at least 10 reviews.

Services Covered

6 services
  • Pool cleaningWater balancing, vacuuming and filtration checks.
  • Pool and spa maintenanceWater-chemistry balancing and system-equipment maintenance.
  • Commercial pool serviceService plans one, two, three, five or seven times per week.
  • Pool equipment installation and repairPump replacement, filter changes, pump, filter, heater and light repairs, and equipment revamps.
  • Seasonal pool opening and closingSeasonal openings and preparation for winter.
  • Pool and spa chemical delivery

Reviews

What customers say

Customers praise the pool and spa service, with comments noting Sam's responsiveness and clear explanations about pool issues. Course participants describe Sam's teaching as knowledgeable and engaging. One customer says the company fit a tub cleaning into the schedule before Memorial Day weekend, leaving it freshly cleaned for the weekend.

Customer Reviews

Nk

This company squeezed me into their schedule before Memorial Day weekend, which was bad planning on my part, excellent service on theirs. I got to spend the weekend using a freshly cleaned tub. Service was timely, professional,and fair. Highly recommended!
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Tara McKenna

I've been a customer of Sam's for over a year, and his service is topnotch! Pool is always beautifully maintained and he is very responsive whenever questions arise. I would definitely recommend him to anyone needing pool or spa services!

Michalyn Morris

Sam from Aqua Academy came out today to my La Pine home to help me with my pool issues. I am a new pool owner and have no idea what I'm doing to keep my pool clean and free of algea. Sam was very knowledgeable and explained what I had done wrong and how to fix my pool issues. He didn't charge me for his expert advice and was very kind to me. Even though I have to drain my pool and start over he told me to call him anytime I have questions or need any help. Great customer service won't use anyone else. Thanks Sam. From Joe and Mikki Morris
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Keeley Naughton

I took a CPO course through the Aqua Academy. The instructor, Sam, was knowledgeable and did a wonderful job of engaging the class. Sam stayed in touch after the class to offer support for any pool-related questions or help needed. I would highly recommend the Aqua Academy for anyone looking for a high-quality CPO certification course.
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Catherine Lugo

Take this class! Our instructor was Sam Holmes, and he was very professional and knowledgeable. Plus! He made the class so engaging with ACTIVE discussion and real world examples. He answered our personal questions when it comes to working in our own pools and communities. I learned so much and it has ALL been used since this class. I understand my pools way better and the information is not hard to remember. He gave us resources to always make sure we can do the best work without forgetting what we learned. Wonderful class, charismatic teacher, VITAL information! It is so needed in this field if you're a private pool owner, hotel operator, or city/district facility manager.
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Frequently Asked Questions

What does the Aqua Academy's pool-cleaning portal provide?

Its weekly full-service pool plan includes access to a customer portal for service-visit details, invoice history and online payments.

Does the Aqua Academy service above-ground pools?

No. The company says it does not service above-ground pools.

Does the Aqua Academy handle emergency commercial pool repairs?

The company says it offers emergency repair service for commercial pools, with CPO-trained technicians in Bend.

How does the Aqua Academy communicate problems on commercial pool jobs?

For problems that arise, the company says it provides proactive communication with pictures.