FeaturedTaking CallsPool & Hot Tub Companies in Birmingham, Alabama

Magic City Hot Tubs

Top Spot in Birmingham Today 5.00 (16 reviews)(205) 202-4973

Magic City Hot Tubs

Magic City Hot Tubs specializes in hot tubs and is based in Hoover. The company says its staff attend to spas after the sale.

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Business Highlights

Its satisfaction guarantee allows an exchange within 30 days of delivery for credit toward another in-stock spa, less a 10% restocking fee and delivery costs.

Service Area

Based in Hoover.

Featured Local Business

Magic City Hot Tubs is one of 12 pool & hot tub companies ProsGrade lists in Birmingham, Alabama.

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Featured on ProsGrade

Listing details

9 services listed, including Hot tubs, Swim spas and Cold plunges. Open 5 days a week. Rated 5.0 from 16 reviews.

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How This Business Compares

How Magic City Hot Tubs compares with the other 11 pool & hot tub companies on ProsGrade in Birmingham, using public Google ratings and review counts.

Ranks in the top 10% of Birmingham pool & hot tub companies on ProsGrade by Google rating and review volume.
Rated 5.0 on Google, well above the 4.6 average of other Birmingham pool & hot tub companies on ProsGrade.
One of 6 Birmingham pool & hot tub companies on ProsGrade rated 4.7 or higher from at least 10 reviews.

Services Covered

9 services

Hot tubsHot Spring spas; plug-and-play Freeflow Collection
Swim spasEndless Pools E-, X- and R-Series collections
Cold plungesVigor
SaunasTylö; infrared, hybrid, traditional and outdoor
Spa repair and maintenanceSpa cleaning, maintenance and repair work
Water care
Free water analysis
Private test soaks
Trade-ins

Reviews

What customers say

Customers praise patient, knowledgeable help while choosing a hot tub. One customer appreciated an extra delivery trip and final setup around a deck build; another valued a post-purchase check-in about whether help was needed.

Customer Reviews

Richard Whitmore

Recently purchased a hot spring envoy from magic city. Reed and Gary were a wealth of knowledge and very professional. I am sure I wore them out as I was shopping and pricing another well known brand and asking a ton of questions. Ultimately decided on the envoy. Very pleased with the entire process from start of discussions to final delivery. Would highly recommend this brand and the store.

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freddy avila pupo

If you're planning to buy a hot tub, this is undoubtedly the best place. The service is excellent, the quality is high, and the delivery is fast. They're very friendly, and especially after the purchase, the seller contacts you to check if everything is okay and if you need any help with questions. You won't find that anywhere else. 100% satisfied. Thank you so much, Reed, and your entire team!

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Cheryl

We had an exceptional experience buying our hot tub. Reed is knowledgeable and personable. I enjoyed our many visits while we were deciding and making our purchase. He was very patient through these visits and many questions including phone calls and texts. He arranged for Matt from Georgia to deliver when our schedules didn’t line up. Matt and his crew made delivery smooth and easy. We are loving the tub!

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Lindsay Grant

Wonderful team to work with! Because we were building our deck at the same time, we required an additional trip from the delivery of the tub to the final set up, and they were very easy to work with and very accommodating. Highly recommend! Reed and Gary were great!

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Shane Welch

All around amazing experience. They were patient with us through the process and really worked well with our contractors While they were constructing our deck. So far, customer service has been great absolutely excited about it all. We got the Vanguard! Now me and my wife have a little mini vacation just about every other day at the end of our day.

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