Jenn Strib
While I haven't been pleased with the customer service, I now understand that there is only one person responsible for the service. John has been courteous the few times we've talked.
FeaturedPool & Hot Tub Companies in Birmingham, Alabama
Phillips Pool Service
Phillips Pool Service
Phillips Pool Service is a swimming pool contractor based in Warrior. Customers describe pump repairs and troubleshooting for problems that affected pool operation.
Last Updated October 7, 2026.
Service Area
Based in Warrior.
Featured Local Business
Phillips Pool Service is one of 12 pool & hot tub companies ProsGrade lists in Birmingham, Alabama.
Featured
Featured on ProsGrade
Listing details
2 services listed: Pool Pump Repair and Pool Troubleshooting and Repair. Open Monday to Saturday. Rated 4.9 from 21 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Phillips Pool Service compares with the other 11 pool & hot tub companies on ProsGrade in Birmingham, using public Google ratings and review counts.
- Ranks in the top quarter of the 12 Birmingham pool & hot tub companies on ProsGrade by Google rating and review volume.
- Rated 4.9 on Google, well above the 4.6 average of other Birmingham pool & hot tub companies on ProsGrade.
- One of 6 Birmingham pool & hot tub companies on ProsGrade rated 4.7 or higher from at least 10 reviews.
Services Covered
2 services- Pool Pump RepairOne customer reports a same-day repair at the promised time.
- Pool Troubleshooting and RepairCustomers describe assessment and repair of pool problems; one reports a pool brought back into operation for home showings and later running better.
Reviews
What customers say
Customers praise pool repairs and follow-through. One customer describes a pump repaired the same day at the promised time, while another says they have not been pleased with customer service, though John has been courteous in their few conversations.
Customer Reviews
Jason Penny
Great experience...AAAA+++++service... Will definitely use again when is time to upgrade!!!
Mike Linn
My house was on the market and my pool had some major problems. I called Phillips Pool. Although Jon was very busy, he showed up at my house at 9:30pm to get the pool running so that it would look better for the showings. Above and beyond. Later when he got caught up, he came back out to finish the job, and my pool is running better now than it ever has. Highly recommend.
Hugh Frederick
Great service! I called Phillips Pool Service about a problem with my pool pump. Jonathon answered immediately and arrived to repair my pump on the same day at the time he promised. He is professional, knowledgeable and corrected the problem. This is the pool service we will be using in the future and recommend to my neighbors.
Melissa Jones
John was extremely knowledgeable and did a great job of assessing the problems and repairing what needed to be fixed. We would recommend him to anyone needing to have repairs done to their pool. We give him 5 stars!!!
Barry & Melissa Jones
Springville AL
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