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FeaturedTaking CallsPool & Hot Tub Companies in Bloomington, Illinois

Reliable Pools, Inc

Top Spot in Bloomington Today 4.70 (50 reviews)(309) 532-1687

Reliable Pools, Inc

Reliable Pools, Inc. is based in Bloomington and was founded in late 2020 by husband-and-wife team Brian and Kristin Peterson. It constructs fiberglass pools in Bloomington-Normal and offers 3D pool design.

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Business Highlights
  • The company says it is fully insured.
  • It is certified through the Illinois Department of Public Health for commercial pool services.
  • It is a member of the Pool & Hot Tub Alliance.
Service Area

Bloomington-Normal, Champaign-Urbana, Decatur, Peoria and Springfield.

Featured Local Business

Reliable Pools, Inc is one of 2 pool & hot tub companies ProsGrade lists in Bloomington, Illinois.

Featured
Featured on ProsGrade
Listing details

10 services listed, including Design-build-install, Pool openings and closings and Pool leak detection. Open weekdays, closed on weekends. Rated 4.7 from 50 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Reliable Pools, Inc compares with the one other listing in its trade on ProsGrade in Bloomington, using public Google ratings and review counts.

  • Ranks in the top half of the 2 Bloomington pool & hot tub companies on ProsGrade by Google rating and review volume.
  • Rated 4.7 on Google, at or above the 4.5 average of other Bloomington pool & hot tub companies on ProsGrade.
  • Has the most Google reviews (50) of the 2 Bloomington pool & hot tub companies on ProsGrade.
  • The only one of the 2 Bloomington pool & hot tub companies on ProsGrade rated 4.7 or higher from at least 10 reviews.

Services Covered

10 services
  • Design-build-installFiberglass pools; waterfalls, lighting and seating areas
  • Pool openings and closingsSummer preparation and winter protection
  • Pool leak detectionUnderwater inspections and advanced leak-detection technologies
  • Pool cover repairAutomatic and safety covers; cover bodies and anchoring systems
  • Pool equipment repairPump priming, heaters, filters and pool control systems
  • Concrete pool decks
  • Pool repair and maintenanceCrack detection, electrical repairs and broken-pipe replacement
  • Pool inspectionsLiner tears and punctures
  • Water analysispH, alkalinity, chlorine and calcium-hardness testing
  • Equipment installation

Reviews

What customers say

Customers praise the team’s responsiveness and helpfulness, and one customer calls its communication excellent. A community-pool customer credits Kristin, Colby and Jason with getting needed water after a repair, when the group had not been told to refill promptly.

Customer Reviews

Jen Heather

Reliable pools have been absolutely wonderful to our family. They are very responsive, fixed a leak quickly from some old pipe work and are just super friendly and helpful. All of their technicians go above and beyond and Kristin is fantastic!!!
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Spring Laughlin

Our community pool was repaired but the Forman didn’t tell us we needed to fill our pool right away after. Kristin, Colby and Jason went completely out of their way to take care of us and got us the water we needed! They really went out of their way for us and I highly recommend their business!!! Thanks again guys!!!!
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Sean McCaw

Our pool pump was going out quickly. We called their office and spoke to Kristen and she had us a new pump installed the next day. The service and communication was excellent, would highly recommend.

Chaos Fragrances

I highly recommend Reliable Pools for your pool care needs. We have used them twice for pool closings, and once for leak detection. They arrived on time at each visit and performed great work. The employees and owners are very knowledgable and personable, and answered all of our questions as first time pool owners. We will continue to use them in the future and recommend them to everyone with a pool!
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Danielle

We absolutely love working with Reliable Pools! From day one, they’ve lived up to their name and then some. Their professionalism, knowledge, and commitment to great service truly set them apart. Every member of their team is friendly, respectful, and goes out of their way to make sure we’re taken care of. They’re always prompt, whether it’s for routine service or when a problem pops up—and they resolve issues quickly and efficiently without any hassle. We’ve always been treated fairly and honestly, which is so refreshing. You never feel like just another customer with Reliable Pool—they genuinely care and take pride in their work. Our pool has never looked better, and the peace of mind we get knowing it’s in good hands is priceless. If you’re looking for a pool company that’s dependable, responsive, and a pleasure to work with, Reliable Pool is it! Can’t recommend them highly enough!
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Frequently Asked Questions

Does Reliable Pools handle permits for pool construction?

Its design phase includes handling the necessary permits and approvals.

What does a Reliable Pools repair consultation cover?

The company says its team explains why a problem surfaced and outlines procedures to help prevent it from returning.

How often does Reliable Pools recommend pool water analysis?

It recommends professional analysis at least once a month during peak usage periods.

What happens after Reliable Pools diagnoses a pool leak?

It provides an estimate after diagnosing the issue.