Retail pool and spa store providing supplies, hot tubs, swim spas, and in-store water care guidance to help homeowners maintain clear, safe water and replace common equipment Serving homeowners across Bossier City, Louisiana.
Local store with a broad selection of pool and spa products and access to guidance on water balance and equipment options. Customers can compare options in person and get help selecting parts that fit their setup Local experience that helps homeowners across Bossier City, Louisiana compare a more region-aware provider.
Bossier City, Louisiana and nearby Shreveport-area neighborhoods and suburbs.
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Retail pool and spa supplies, hot tubs and swim spas, basic equipment replacements, water testing guidance, chemicals and accessories.
Reviews mention friendly, knowledgeable staff and helpful follow-up support for ongoing pool needs. Several customers highlight positive experiences working with specific team members. Critical feedback cites occasional issues with product fit or sizing and concerns about customer service tone on some interactions. Overall sentiment is mixed but trends positive for in-store guidance and problem resolution when engaged.
Very friendly and knowledgeable staff. Always go above and beyond to make sure we get exactly what we need.
I bought my pool from Splash about 10 years ago and they have provided excellent ongoing service. See Chad Ardoin for all of your pool related needs.
I purchased a 27’ above ground pool. I struggled to keep the pool clean because the filter didn’t seem to be working well. We changed the sand, so that we could check the laterals. I was having to vacuum everyday. Then I find out, that the reason that the filter isn’t working well is because Splash sold me a pump/filter (which came with the pool I purchased) that was meant for a pool 15,000 gallons or less. My pool is closer to 25,000 gallons. We purchased another pump/filter that is meant for our size pool (not from Splash) & it is night & day difference. If you purchase from them, make sure your equipment is intended for the size pool you buy!
I called and asked about getting a underwater light for my pool. Once they asked if I got my pool from them and I said no it was an entire different tone. He was extremely short and rude so much to the point I turned my car around and didn’t go to their store. This was on June 1, 2020. I told him he was being extremely rude and didn’t seem to want to explain anything or answer any questions and he said...Oh well. I hung up.
Purchased an above ground pool ladder that's designed for decks. I was in the process of building my deck and the ladder sat in the box for 2 weeks. Once I opened the box I realized the screws and instructions were missing and the ladder had minor evidence of being used. At this point I called Chad and boy was I ready for a fight but Chad never skipped a beat and made everything good, sure glad I held my tongue that few extra minutes.Thanks Chad
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