Legacy Hot Tubs, Swim Spas & Saunas

Legacy has great customer service! They are always very helpful when you call them with any question about a hot tub. The crew that installed my hot tub went above and beyond to get my hot tub where I wanted it! It didn’t take them long either. They were also very helpful with explaining what I needed to do in setting it up! They are all around a trusted company to work with!

Outstanding service! John was fantastic to work with; he was professional, kind, and clearly knows the industry inside and out. He made the entire buying process smooth and stress-free. I cant wait for the delivery of my Jacuzzi. It is great to find a company that prioritizes customer care as much as they do their products. Highly recommend this team.

We recently purchased a hot tub from Legacy Hot Tubs, and it was delivered last week. We can’t say enough about what an incredible experience we had from start to finish. When we visited the showroom, we were so impressed with Trey, the salesperson who helped us. He was friendly and extremely knowledgeable. We had an idea of which model we wanted, but he spent the time helping us compare the other models, just to make sure we got the right one. There were absolutely no high-pressure sales tactics. He answered all our questions and when we told him we had just started shopping around, he said, “thanks for coming in”. Again, no pressure. We went to 2 other companies but kept coming back to the hot tub we saw at Legacy and our great experience with Trey. We went back the next day and purchased the hot tub! The installation process was also a great experience. Tyler and Brian arrived on time and were professional, friendly, and very careful with the landscaping around our deck. Tyler took the time to walk us through all the features, as well as the chemical setup and ongoing maintenance. He made sure we felt completely comfortable before leaving and encouraged us to reach out with any questions. We also really appreciated that the entire team consists of actual employees rather than subcontractors. That level of consistency made a noticeable difference—not just during the initial experience, but in the confidence we have in their ongoing service. They all really seem to care about their company and to make sure we had the best possible experience. We can’t wait to start using our hot tub. Thanks everyone!

We recently purchased a hot tub from Legacy Spas and couldn’t be happier with the entire experience. The hot tub itself is fantastic, high quality, easy to use, and exactly what we were hoping for. The two gentlemen who handled the installation were outstanding. They were professional, super friendly, and took the time to answer all of our questions. They made sure everything was set up perfectly and that we felt completely comfortable operating it before they left. On top of that, the pricing was very fair and competitive. From start to finish, it was a smooth, stress-free process. We highly recommend Legacy Spas to anyone looking for a great product and exceptional service!