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FeaturedPool & Hot Tub Companies in Buffalo, New York

Alden Pools & Play

Top Spot in Buffalo Today 4.60 (98 reviews)(716) 937-3341

Alden Pools & Play

Alden Pools & Play is an inground pool builder based in Alden, serving Buffalo and Rochester. Its pool lineup includes semi-inground options, Radiant liner-style pools and Barrier Reef fiberglass pools.

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Business Highlights
  • It describes its indoor pool and Rainbow Playset showroom as the largest in New York State.
  • It says it services everything it sells.
  • It describes the Radiant Pool as protected by a lifetime warranty, including against winter damage.
Service Area

Buffalo and Rochester.

Featured Local Business

Alden Pools & Play is one of 8 pool & hot tub companies ProsGrade lists in Buffalo, New York.

Featured
Featured on ProsGrade
Listing details

12 services listed, including Inground and semi-inground pool installation, Aboveground pool installation and Pool openings. Open 6 days a week. Rated 4.6 from 98 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Alden Pools & Play compares with the other 7 pool & hot tub companies on ProsGrade in Buffalo, using public Google ratings and review counts.

  • Ranks in the top half of the 8 Buffalo pool & hot tub companies on ProsGrade by Google rating and review volume.
  • Has more Google reviews (98) than 4 of the 7 other Buffalo pool & hot tub companies on ProsGrade.

Services Covered

12 services
  • Inground and semi-inground pool installationRadiant liner-style pool options.
  • Aboveground pool installationTrevi and Radiant pools.
  • Pool openingsFilter and pump hookup; opening chemicals.
  • Pool closingsWater lowering, closing chemicals, filter and pump winterization.
  • Pool maintenance and repairRoutine maintenance, equipment inspections, repairs and seasonal care.
  • Filter and pump installation and repair
  • Oxygen pool system installationChlorine-free oxygen systems.
  • Mineral-care system installationFrog Leap low-chlorine mineral care.
  • Safety cover installationLoop Loc and Meyco safety covers.
  • Inground pool liner replacement
  • Spa serviceIn-store water testing, drain and refill, chemicals and service calls.
  • Playset and trampoline serviceRainbow Play System assembly or relocation; swing-set staining; trampoline installation or relocation.

Reviews

What customers say

Customers praise communication during installations and responsive follow-up. One customer says Matt coordinated an out-of-state shipment for a 24-foot Trevi aboveground pool within a few days; another says Matt and Russ were quick to help with heater issues.

Customer Reviews

juliem1679

It’s been a few years since we got our Radient semi inground installed by Matt and team- but we absolutely love the work they do and the customer service they still provide us. We’ve had some heater issues and Matt and Russ have been quick to help.
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Jamie Benedyk

Growing up in Alden, we always went to Alden Pools & Play for all of our pool needs. After recently moving to South Carolina, we were shocked by the prices of above-ground pools here. I reached out to Matt at Alden Pools & Play to see if they had ever shipped pools out of state, and he said absolutely! Matt was incredibly helpful throughout the entire process. He sent us pictures of different pool colors and sizes, took the time to understand our needs and wants, and answered all of our questions. Within just a few days, he had coordinated everything with the shipping company, and before we knew it, a giant pallet arrived with everything needed for our new pool. The entire process was quick, easy, and stress-free. We absolutely love our new 24-foot Trevi above-ground pool! It’s the perfect way to beat the South Carolina heat, and we couldn’t be happier with our experience. Thank you, Matt and Alden Pools & Play, for making it all so easy! ?????????
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Justin Haag

We met with the team from Alden Pools and play last fall and began the process of getting an In ground pool this spring. Everything including the price was awesome. From the first meeting, to install and the communication was perfect. One of the owners worked with us to start and another was actually on site making sure everything was to our liking and going well. I would absolutely recommend the to anyone who is looking to get a pool. The project manager Chris (I don’t really know the title but it would be something like that) was a real solid guy to work with as well. 10/10 for our families experience and I would recommend to anyone.
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donna wieand

We are VERY happy with our pool. Matt, Josh and team are honest, hard working people. They truly cared to get the job done right... and they did! Matt was the contact person for us. Matt was very responsive to answer all of our questions, even after the installation was completed. MCI Concrete partners with Alden Pools. Rick and his team understand concrete. Our pool patio and retaining wall are beautiful. We would hire them again.
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Laura Polhill

We are so happy with our pool! The guys that did all the construction work on the pool were great. They came day after day to get the pool up and running. Whenever I had questions I reached out to Chris and Matt and they were pretty responsive. The thing I would keep in mind when purchasing a pool is be patient. I did my homework but from start to finish it takes about a month. That includes installing pool (inground),electric hookup, concrete and fence. I would not hesitate to recommend Alden Pool and Play but bear in mind that you have to act as your own general contractor on the overall project.
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Frequently Asked Questions

What preparation does Alden Pools & Play request for seasonal pool service?

For openings, customers are asked to remove excess debris and water during fall and spring; the pool should be cleaned before closing.

How does Alden Pools & Play plan an inground pool installation?

A project manager visits the home to map out the pool, then works with the installation team during construction.

Who coordinates the wider inground pool project?

In one customer's account, the homeowner had to act as general contractor for the overall project, which included pool installation, electrical hookup, concrete and fencing.