Taking CallsPool & Hot Tub Companies in Buffalo, New York

Pacific Pools & Spas

Taking Calls in Buffalo Today 4.50 (58 reviews)(716) 636-1480

Pacific Pools & Spas

Based in East Amherst, Pacific Pools & Spas has built in-ground pools in Western New York since 1985. It also handles pool maintenance and repair.

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Business Highlights

Its service department is fully trained and certified in pool maintenance and repair.
It is an authorized dealer for Pentair Pool Products, Caldera Spas, Dolphin Robot Vacuums, Big Green Egg Grills and Ledge Loungers.

Service Area

Western New York and greater Buffalo.

Local Business Taking Calls

Pacific Pools & Spas is one of 8 pool & hot tub companies ProsGrade lists in Buffalo, New York.

Taking Calls

Taking calls through ProsGrade

Listing details

7 services listed, including Vinyl pools, Gunite pools and Concrete pools. Open 7 days a week. Rated 4.5 from 58 reviews.

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How This Business Compares

How Pacific Pools & Spas compares with the other 7 pool & hot tub companies on ProsGrade in Buffalo, using public Google ratings and review counts.

Ranks in the top half of the 8 Buffalo pool & hot tub companies on ProsGrade by Google rating and review volume.

Services Covered

7 services

Vinyl poolsStructural resin wall systems; steel and concrete wall systems.
Gunite pools
Concrete pools10-inch average thickness; steel rebar; cantilevered concrete coping; steps 40% larger than those used in vinyl construction; 48-inch wall heights.
Fiberglass poolsResins, flexural fiberglass and gel coat.
Pool maintenance and repair
Pool openings and closings
Water testing and pool chemicalsIn-store water testing; pool chemicals.

Reviews

What customers say

Customers praise smooth installations, clear guidance and helpful staff. One customer says the team quickly answered questions and sent someone out while the family was learning its pool; another mentions pool openings and closings and summer water testing at the shop.

Customer Reviews

Carolyn Wiech

We had our pool put in in 2024. We had the best experience with Pacific Pools. The staff was great every step of the way with our install. They are quick to answer any question or send someone out as we had questions and were learning our pool. I would highly recommend them.

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Lenny Stubbe

There is no one better from all I have learned and experienced. My pool was installed summer 2019 and it’s been an incredible experience ever since. They have opened and closed my pool each here without issues, and I have brought my water testing into their shop each summer all summer and my pool has been nothing short of perfect. Joe the owner and Gabriella his daughter are fantastic, and they have a very long term staff in place that shows they run a people first operation. Special shout out to Dan who runs service who has been the backbone of my pool from day 1, and Vince who heads up sales. First class operators and I would trust my pool with no one else unless I had to.

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Erik Daniels (Cyberjunkie)

From start to finish this was a amazing experience, Vince provided excellent customer service and clear instructions about what the next steps would be. Take notes it is a lot of info! The owner, the boys(field crew) and the girls in the office are all great to interact with and full of knowledge. I highly recommend Pacific Pools & Spas!

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Michael Wright

Pacific Pools installed a beautiful pool at our property, and the entire experience was outstanding. The team was great to work with, delivering exceptional craftsmanship and professionalism. The post-management staff has been friendly and exceptionally helpful. This pool has been a fantastic addition to our property, and I highly recommend Pacific Pools to anyone looking for a solid pool option.

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David Meyers

Purchased a pool earlier this year and couldn’t be happier. The installation was fast, very smooth, and professional. The customer service has been impeccable! Highly recommended.