FeaturedTaking CallsPool & Hot Tub Companies in Buffalo, New York

WNY Pool Service

Top Spot in Buffalo Today 5.00 (166 reviews)(716) 391-0746

WNY Pool Service

WNY Pool Service is based in Lancaster and serves in-ground and aboveground pool owners across Western New York. Its work includes seasonal pool openings and closings, cleaning, equipment repairs and upgrades.

Show all 8 photos

Service Area

Buffalo, Amherst, Cheektowaga, Lancaster, Batavia, Orchard Park and Hamburg, as well as the rest of Western New York.

Featured Local Business

WNY Pool Service is one of 8 pool & hot tub companies ProsGrade lists in Buffalo, New York.

Featured

Featured on ProsGrade

Listing details

5 services listed, including Pool openings, Pool closings and Pool cleaning. Open Monday to Saturday. Rated 5.0 from 166 reviews.

Verified listing details
Service information
Customer review signals
Photo gallery
Public contact information
Published local profile

How This Business Compares

How WNY Pool Service compares with the other 7 pool & hot tub companies on ProsGrade in Buffalo, using public Google ratings and review counts.

Ranks in the top quarter of the 8 Buffalo pool & hot tub companies on ProsGrade by Google rating and review volume.
Rated 5.0 on Google, well above the 4.6 average of other Buffalo pool & hot tub companies on ProsGrade.
Has more Google reviews (166) than 5 of the 7 other Buffalo pool & hot tub companies on ProsGrade.
One of 2 Buffalo pool & hot tub companies on ProsGrade rated 4.7 or higher from at least 10 reviews.

Services Covered

5 services

Pool openingsSpring openings; pool structure, equipment and safety checks.
Pool closingsEquipment winterization.
Pool cleaningVacuuming, brushing and skimming.
Service calls
Equipment replacement and upgradesPumps and motors.

Reviews

What customers say

Several customers praise the technicians for explaining pool equipment and answering questions about ongoing care. One customer says Tom and Thomas came the day the call was made after a cancellation to open a very dirty pool; another credits them with fixing leaks and a timer issue and installing a heater.

Customer Reviews

Amy V.

They were amazing from start to finish. Beth answered every question I had and even anticipated some I hadn’t thought to ask. The installation was professional, and the installers took the time to explain our new pump thoroughly and make sure we understood everything. I would absolutely recommend them!

View full reviewShow less

Madeline Baker

Tom and Thomas were both fantastic. My husband and I are new home-owners that just moved in and have an in-ground pool that hasn’t been opened in 2-3 years. They had a cancellation and showed up the day we called to help open a very, very dirty pool. They both taught us how everything worked for the pool so we could continue to take care of it. These guys rock. They take a lot of pride in their work.

View full reviewShow less

amenemope2

Tom and Thomas came and fixed our pool leaks, a timer issue, and put a new heater in. They went above and beyond what was necessary. We’re really pleased we switched our pool company to WNY Pool Service and anticipate staying with them because of these two guys. Give them a raise! Lol.

View full reviewShow less

Heather Maggio

Thomas and Tom were amazing. They are very friendly and make you feel like family. I'm so glad I gave WNY Pool Services a call. They got the job done quick, effectively and gave me extra knowledge to help keep my pool going throughout the summer. They also added in tips to help with the opening process next year. I will definitely be calling for my closing and asking for Thomas and Tom again. Bonus points to them as they got along great with my dog

View full reviewShow less

Kari

Tom and Marshall were our techs. They worked efficiently and very hard to make sure that our pool was adequately and safely opened. Tom took a bunch of time to go over the details with us and answer our many questions that we had so that we could feel confident in maintaining the pool. He was very polite and helpful! Overall we are very pleased with our experience!

View full reviewShow less

Write a Review

Share your experience with this business. Reviews are moderated before they appear publicly.

Frequently Asked Questions

What happens during WNY Pool Service's pool-closing service?

A closing can include lowering the water level if necessary, blowing out lines to prevent freezing, removing wall fittings and baskets, and securing the cover.

How does WNY Pool Service handle a pool opening?

Opening work includes checking the pool structure, equipment and safety features, plus pumps, filters, heaters and automation systems. The circulation system is started after an opening kit is added.