Simply Pools and Spas

Excellent service. We had a situation where our chlorinator was suddenly leaking and we were a day away from leaving for a 2 week vacation. I notified Mark and he arranged a service call the next morning. Fixed quickly and our equipment was back up and running.

Prompt, efficient, friendly service. All follow up was completed in a timely manner. Mark opened our pool this year. A different company closed it last year and drove an anchor stake through the waterfall pipe. Mark fixed it immediately. We had some issues with plumbing lines which he also solved. The job took less time than anticipated and as a result we were charged less than the original quote! Great to experience such integrity with a company.

I couldn’t be happier with the pool Simply Pools installed for us this spring! From start to finish, the experience was nothing short of amazing. The team (especially Vince and Joe) was incredibly professional and attentive to our needs. Installation and Quality: The pool itself is a dream come true. The quality of the materials and the craftsmanship are top-notch. We’ve been enjoying it every day since it was completed. Customer Service: What truly sets Simply Pools apart is their outstanding customer service. When we encountered some issues with the concrete, they were quick to respond and fix everything to perfection. They also took the time to thoroughly explain how to operate and maintain the pool, which was incredibly helpful for us as first-time pool owners. Flexibility and Timeliness: Another highlight was their flexibility with the payment schedule. They worked with us to create a plan that suited our budget, which we greatly appreciated. Plus, they completed the project on time, just as promised. Personal Touch: This pool has allowed us to create amazing memories with our three young children. We’ve had countless fun-filled days splashing around and enjoying the water. Hosting pool parties and BBQs has been a huge success, bringing together numerous friends and family for unforgettable gatherings. The joy and laughter shared around our new pool have truly made this summer one to remember. Overall Satisfaction: Overall, our experience with Simply Pools has been fantastic. We are beyond satisfied with our beautiful new pool and the exceptional service we received. I highly recommend Simply Pools to anyone looking to install a pool. They truly go above and beyond to ensure their customers are happy! Thank you, Simply Pools, for making our backyard dreams come true! ???????

We have contracted Simply Pools to build our backyard oasis the summer of 2021 and construction started in August 2022 as they promissed. Everything went well according to the schedule we were given. Dig , pool installation, coping and pavers. We were able to swim first week of September 2022. Communication was fairly prompt considering the very busy season . In November 2023 we decided to purchase a Beachcomber hot tub from them and we couldn't be more happier as our backyard was complete and felt that winter went faster having a hot tub as well. Some pavers sank due to our ground which we felt was not the fault of installation . We contacted the company and they came over and repaired them. Reading and hearing a lot of terrible reviews about other pool builders I can very easily give Simply Pools a 9.5 out of 10.

I have nothing to say but great things about Simply pools in Milton. All the guys from the excavators, to Joe and his guys, to Chris and his guys were all professional, hardworking and could always spare a minute to answer any questions. And special mention to Aprile who was always a text or phone call away if we needed anything. We are so pleased with how our backyard turned out and can't wait to enjoy our new oasis in the summers to come.