FeaturedPool & Hot Tub Companies in Cambridge, Massachusetts

Mass Pools, Inc.

Top Spot in Cambridge Today 4.50 (22 reviews)(617) 744-9283

Mass Pools, Inc.

Mass Pools, Inc. is a pool contractor based in Cambridge. Customers describe pool plumbing, pump replacement, heater installation, and pool opening and closing work.

Last Updated October 8, 2026.

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Service Area

Based in Cambridge.

Featured Local Business

Mass Pools, Inc. is one of 3 pool & hot tub companies ProsGrade lists in Cambridge, Massachusetts.

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Featured on ProsGrade

Listing details

5 services listed, including Pool plumbing and pipe replacement, Pool heater installation and hookup and Pool motor pump replacement. Rated 4.5 from 22 reviews.

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How This Business Compares

How Mass Pools, Inc. compares with the other 2 pool & hot tub companies on ProsGrade in Cambridge, using public Google ratings and review counts.

Rated 4.5 on Google, at or above the 4.4 average of other Cambridge pool & hot tub companies on ProsGrade.

Services Covered

5 services

Pool plumbing and pipe replacementOne customer says James re-plumbed their pool, replaced old flex tubing with hard PVC pipe, and improved the pool flow.
Pool heater installation and hookupCustomers describe a new heater hookup and a pool heater installation that worked from the first day.
Pool motor pump replacementOne customer says MassPools replaced a pool motor pump on short notice.
Pool maintenance, opening and closingOne customer says James maintained their pool and the team opened and closed it.
Pool vacuuming and adjustmentsOne customer says James vacuumed the pool and adjusted and leveled everything.

Reviews

What customers say

Customers mention clear communication, responsiveness and careful work. One customer says James arrived in the evening to vacuum and adjust their pool, while another says their motor pump replacement was booked within a few days. A customer update says James responded immediately to address a situation, with the pool setup still being perfected at that time.

Customer Reviews

B. Aura De Angelo

Update: James contacted me immediately to remedy the situation. He came through quickly to help get everything addressed, and now we're in the process of perfecting our pool setup. We hope that he'll be our pool professional going forward, and will be recommending him to the future owners of our current house.

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Justin Thompson

James is an absolute pleasure to work with. He communicated clearly, sent an email invite to confirm our appointment, showed up when he said he would, and he re-plumbed our pool and hooked up our new pool heater for us for a very reasonable price. He's amazing! He also replaced our old flex tubing with hard pvc pipe, and our pool has MUCH better flow now! Very happy with everything he's done!

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Steve Tokatlyan

If you want the job done right, call James from MassPools. Period. This guy is the real deal. Showed up after 7pm—most people are winding down, but not James. He worked non-stop until 9:30 at night, making absolutely sure everything was perfect. Not just “good enough”—perfect. He vacuumed the pool thoroughly, adjusted and leveled everything, and didn’t rush a single step. You can tell he genuinely cares about doing it right, not just getting it done. Total professionalism, and the kind of pride in his work that’s rare to find these days. I’d call him again in a heartbeat and recommend him to anyone who wants peace of mind knowing the job is in the hands of someone who actually gives a damn. Thanks James—you’re a legend.

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Olivia Engl

MassPools did a fantastic job replacing our pool motor pump on short notice. We were worried we wouldn't have a functioning pool this Summer, since the next available appointment with other companies would have been in 2 months. Despite the very busy pool opening season, we got booked within only a few days. The technician was friendly, responsive, and reliable. We're very happy with the service and will definitely be using MassPools again.

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Matt Wagoner

James has been our go-to for pool maintenance for a couple of years now. He installed a pool heater for us that worked perfectly from day 1. They do a great job opening and closing the pool - kept everything working well and making recommendations for what could be improved in the future.

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