Sweetwater Pool Service, Inc. supports Boston-area homeowners with seasonal openings/closings, weekly care, equipment work, liners, covers, and renovations. The Woburn location provides a local base for scheduling and coordination throughout the season Serving homeowners across Cambridge, Massachusetts.
Local knowledge of Boston-area pool needs, clear communication on scheduling and scope, and support for both routine service and larger renovation work Local experience that helps homeowners across Cambridge, Massachusetts compare a more region-aware provider.
Greater Boston, including Woburn and surrounding North Shore and Metrowest communities Serving homeowners across Cambridge, Massachusetts and nearby surrounding areas.
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Services include pool opening and closing, weekly maintenance, vacuuming and water balancing, equipment repair and replacement (pumps, filters, heaters, salt systems, automation), leak checks, pool liners and safety covers, inspections, and renovation projects.
Recent reviews frequently highlight courteous communication and helpful explanations from technicians and account managers. Customers mention reliable openings/closings, weekly care, and successful renovation outcomes, including liner work and coordination with other trades. A minority of feedback notes scheduling and office responsiveness concerns. Overall sentiment trends positive on professionalism and clarity of service.
Just writing a quick review to say how grateful we are for Tim and Alex. Great guys and so helpful. Just nice folks who clearly care about there profession and took the time to explain everything to me so I can understand it. Highly recommend these guys.
I have had a very positive experience with this pool company. Both my previous account manager, Amy French, and my current account manager, Harry Carter, have done excellent work.Amy was responsive, professional, and helpful in managing the account, and Harry has continued that same high level of service. He has been clear, courteous, and easy to work with, which makes the process much smoother.Overall, I appreciate the professionalism, communication, and reliability, and I would be happy to recommend them.
These guys are the real deal. Best pool company out there for pool opening and closing, weekly maintenance, and repairs. Professional, knowledgeable, detail oriented and very nice.
I wish I'd heeded the warnings of the other reviews. This company is extremely unprofessional and disorganized. I had techs going into my back yard without my consent, and they did not complete the original service because I didn't want to keep dealing with them.Now, I have an "invoice due" and haven't been able to get ahold of anyone in the office. The location on Google Maps just off of Salem Street is not staffed, it looks like a ghost town here.I'm not comfortable sending off my valuable payment information, and was hoping to get my account current in a way that feels safe. It doesn't look like they can offer that.
Sweetwater Pool Service deserves the highest possible ranking for flawlessly completing a complex pool renovation project that required replacement of infrastructure, the installation of a new pool liner, the removal of outdated features, and the relocation of filtering equipment - in the midst of a complete refurbishing of our patio. Chuck, Harry and their team worked seamlessly with the masonry contractor to complete this project before the promised completion date. We have received many compliments on our new pool and patio, and Sweetwater deserves the highest credit for its outstanding work.
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Cover removal, start-up, equipment check, and initial water balance.
On-site assessment and quote for vinyl liner replacement.
Evaluate pump, filter, heater, and automation options.
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