Pro Listing

Sweetwater Pool Service, Inc.

Pool & Hot Tub Companies in Cambridge, Massachusetts
Ranked #6 in Cambridge | Grade B-
4.10 (9 reviews)

Sweetwater Pool Service, Inc.

Sweetwater Pool Service, Inc. supports Boston-area homeowners with seasonal openings/closings, weekly care, equipment work, liners, covers, and renovations. The Woburn location provides a local base for scheduling and coordination throughout the season Serving homeowners across Cambridge, Massachusetts.

Why Homeowners Choose This Business

Local knowledge of Boston-area pool needs, clear communication on scheduling and scope, and support for both routine service and larger renovation work Local experience that helps homeowners across Cambridge, Massachusetts compare a more region-aware provider.

Service Area

Greater Boston, including Woburn and surrounding North Shore and Metrowest communities Serving homeowners across Cambridge, Massachusetts and nearby surrounding areas.

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Listing details

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  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Has an established presence within this local market.

Services Covered

  Establishment
  Point Of Interest
  Renovation Services
  Pool Opening
  Repairs
  Pool Closing
  Weekly Pool Maintenance
  Pool Repair
  Pool Renovation
  Vinyl Pool Liners
  Pool Safety Covers
  Pool Equipment Replacement
  Pool Heater Service
  Saltwater Pool Systems
  Pool Automation
  Pool Inspection

Services include pool opening and closing, weekly maintenance, vacuuming and water balancing, equipment repair and replacement (pumps, filters, heaters, salt systems, automation), leak checks, pool liners and safety covers, inspections, and renovation projects.


Reviews

Recent Reviews

4.10

(Based on 9 reviews)

Recent reviews frequently highlight courteous communication and helpful explanations from technicians and account managers. Customers mention reliable openings/closings, weekly care, and successful renovation outcomes, including liner work and coordination with other trades. A minority of feedback notes scheduling and office responsiveness concerns. Overall sentiment trends positive on professionalism and clarity of service.

Just writing a quick review to say how grateful we are for Tim and Alex. Great guys and so helpful. Just nice folks who clearly care about there profession and took the time to explain everything to me so I can understand it. Highly recommend these guys.

Google Review
Louis Krigovski on Sweetwater Pool Service, Inc.

I have had a very positive experience with this pool company. Both my previous account manager, Amy French, and my current account manager, Harry Carter, have done excellent work.

Amy was responsive, professional, and helpful in managing the account, and Harry has continued that same high level of service. He has been clear, courteous, and easy to work with, which makes the process much smoother.

Overall, I appreciate the professionalism, communication, and reliability, and I would be happy to recommend them.

These guys are the real deal. Best pool company out there for pool opening and closing, weekly maintenance, and repairs. Professional, knowledgeable, detail oriented and very nice.

Google Review
B. Aura De Angelo on Sweetwater Pool Service, Inc.

I wish I'd heeded the warnings of the other reviews. This company is extremely unprofessional and disorganized. I had techs going into my back yard without my consent, and they did not complete the original service because I didn't want to keep dealing with them.

Now, I have an "invoice due" and haven't been able to get ahold of anyone in the office. The location on Google Maps just off of Salem Street is not staffed, it looks like a ghost town here.

I'm not comfortable sending off my valuable payment information, and was hoping to get my account current in a way that feels safe. It doesn't look like they can offer that.

Google Review
Catherine Rossetti on Sweetwater Pool Service, Inc.

Sweetwater Pool Service deserves the highest possible ranking for flawlessly completing a complex pool renovation project that required replacement of infrastructure, the installation of a new pool liner, the removal of outdated features, and the relocation of filtering equipment - in the midst of a complete refurbishing of our patio. Chuck, Harry and their team worked seamlessly with the masonry contractor to complete this project before the promised completion date. We have received many compliments on our new pool and patio, and Sweetwater deserves the highest credit for its outstanding work.

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Special Offers

Seasonal Pool Opening Package

Cover removal, start-up, equipment check, and initial water balance.

Pricing varies by pool size
Liner Replacement Consultation

On-site assessment and quote for vinyl liner replacement.

Free estimate
Equipment Upgrade Review

Evaluate pump, filter, heater, and automation options.

Free consultation

Frequently Asked Questions

Openings typically include cover removal, debris clearing, equipment reassembly, start-up, and initial water balancing. Closings focus on winterization, equipment breakdown as needed, and secure cover installation. Timing is planned around local weather patterns to protect equipment and surfaces. Specific steps may vary based on your pool’s setup.

Yes, the team handles measurement, ordering, and installation of in-ground vinyl liners and safety covers. They can discuss color and pattern options, lead times, and any prep work needed. Installation is scheduled to minimize downtime and align with the swimming season.

Yes, technicians diagnose equipment issues and provide repair or replacement options for pumps, filters, heaters, salt systems, and automation. They’ll outline costs, timelines, and any recommended upgrades for efficiency. Many repairs can be completed on-site after approval.

Weekly or biweekly plans can include vacuuming, skimming, basket cleaning, water testing, and chemical balancing. The team provides notes on water chemistry and any equipment observations after each visit. Service cadence can be adjusted based on usage and conditions.

Spring and fall book quickly, so it’s best to reserve several weeks ahead of your preferred date. If you have a renovation or liner replacement, allow additional lead time for materials. The office can provide current availability and target windows based on demand.
 Verified Listing

Opening Hours


  • Monday Closed
  • Tuesday 10:00 AM – 5:00 PM
  • Wednesday 10:00 AM – 5:00 PM
  • Thursday 10:00 AM – 5:00 PM
  • Friday 10:00 AM – 5:00 PM
  • Saturday 9:00 AM – 5:00 PM
  • Sunday 12:00 – 4:00 PM

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Business Details


Business Rating
4.10 (9 reviews) Pro Listing
Address
285 Salem St, Woburn, MA 01801
Business Type
Swimming Pool Contractor

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