Pat McDermott
Sam showed up when he said he would. Fixed the problem quickly for a fair price. Had the necessary parts with him. Even gave me some product advice. He's my hot tub guy now.
FeaturedPool & Hot Tub Companies in Cambridge, Ontario
Happy Hot Tub
Happy Hot Tub
Happy Hot Tub is a Cambridge hot tub business offering repairs, maintenance and sales. Its repair service covers all makes and models across Southern Ontario.
Business Highlights
- Happy Hot Tub says it is Gecko- and Balboa-certified.
Service Area
Oakville, Burlington, the Hamilton area, Kitchener-Waterloo, Guelph and more.
Featured Local Business
Happy Hot Tub is one of 4 pool & hot tub companies ProsGrade lists in Cambridge, Ontario.
Featured
Featured on ProsGrade
Listing details
6 services listed, including Hot tub repair, Hot tub maintenance and tune-ups and Spa openings and winterization. Open weekdays, closed on weekends. Rated 4.9 from 92 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Happy Hot Tub compares with the other 3 pool & hot tub companies on ProsGrade in Cambridge, using public Google ratings and review counts.
- Ranks in the top half of the 4 Cambridge pool & hot tub companies on ProsGrade by Google rating and review volume.
- Rated 4.9 on Google, at or above the 4.6 average of other Cambridge pool & hot tub companies on ProsGrade.
- Has more Google reviews (92) than 2 of the 3 other Cambridge pool & hot tub companies on ProsGrade.
- One of 3 Cambridge pool & hot tub companies on ProsGrade rated 4.7 or higher from at least 10 reviews.
Services Covered
6 services- Hot tub repairDiagnostics and inspections; plumbing leaks; GFCI trips; sensor error codes; UV bulb replacement; pumps and heaters.
- Hot tub maintenance and tune-upsSingle visits or plans; 21-point inspection; water drain and refill; shell, filter, panel, step and cover cleaning; water balancing and a hot tub report.
- Spa openings and winterizationAvailable in a mix-and-match option with a tune-up.
- Hot tub salesNew and pre-owned hot tubs and swim spas; American Whirlpool and MAAX Spas.
- Hot tub drains, disconnects and removals
- Hot tub cover replacement
Reviews
What customers say
Customers praise quick service and professionalism; one customer also appreciated that the technician arrived with the necessary parts and offered product advice. One customer said Sam talked them through resetting the control panel during a heating issue. Another customer reported being yelled at after asking questions.
Customer Reviews
MeraLuna
Sam was an absolute professional. I am so thankful for the reviews on Google as I researched him diligently before calling him. We are so grateful for his knowledge, direct work ethic and reasonable rates. We really wanted to get the hot tub working again and were lucky that he was a "jack of all trades" for hot tubs. We cut out the middle man and the overhead by going direct to the technician. Sam had all of the parts and fixed it on site. Cambridge area.
Lori Mursic
Thanks Sam for the awesome job of fixing our poor tub. Your quick and professional service is appreciated. Quick communication and quality work. Will definitely be using your services again.
Mark Fischer
Good service, right up to the point where the customer asks questions and literally gets yelled at for it. That loses a few stars. Enjoy his work but ask solution based questions at your own peril. Btw: Deck Adjacent/Partial hot tubs in Canada 20-25%. Sam doesn't like these. He may not even work with you.
Stan Johnson
I have used numerous hut tub companies over the years and very few have left me satisfied.
A couple of years ago someone recommended Happy Hot Tub. I needed a major refurb and Sam did it for half the price another company quoted..Most recently i contacted Sam over a heating issue. He called me and talked through a resetting of the control panel. It’s a real pleasure to find a technician who is honest and efficient. I can’t recommend him enough. If you’re tired of getting jerked around when you need your hot tub serviced give Sam a call. You won’t be disappointed.
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Frequently Asked Questions
Does Happy Hot Tub aim to complete repairs in one visit?
It aims to arrive stocked and complete jobs in one visit.
Are Happy Hot Tub's hot tub sales by appointment?
Hot tub sales are by appointment only.