Local showroom for hot tub sales, parts, and service support. Staff provide guidance on model selection, delivery coordination, maintenance routines, and repairs Serving homeowners across Campbell River, British Columbia.
Clear advice on models and maintenance, a convenient local showroom, and support for both new purchases and existing tubs. Staff are noted for being helpful and thorough with troubleshooting and setup guidance Local experience that helps homeowners across Campbell River, British Columbia compare a more region-aware provider.
Campbell River, British Columbia and nearby coastal and inland neighborhoods. Contact the store to confirm service to your location.
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Hot tub sales and delivery coordination; installation guidance; water testing supplies and chemicals; covers, filters, and parts; diagnostics and repair support; seasonal maintenance advice.
Recent reviews highlight quick responses for repair needs, with several customers mentioning same-day or prompt help. Shoppers note clear, friendly explanations and guidance from staff during selection and setup. Multiple comments mention thorough troubleshooting assistance and helpful post-purchase support. A few reviews also reference included delivery and install on certain purchases, appreciated for simplicity.
Exceptional service getting my older tub repaired the same day I called. My beachcomber 580 has been basically trouble free for 13 years. I would highly recommend.
5 stars plus! Excellent, professional and friendly service. We purchased our Beachcomber 360 hot tub and it was delivered and installed in November 2025. We loved that the cost of the hot tub included delivery, installation and chemicals. Staff also visited our home prior to for a free site assessment. Definitely a “One Stop Shop” and less stressful when purchasing a hot tub for the first time. Also have to mention that they are super helpful when you are learning how to balance your chemicals at first! We have brought a sample to their store several times for an analysis and the staff are super friendly. Well done!
Aaron help me and is currently still helping me diagnose my malfunctioning Spa. He has been incredibly thorough and helpful the entire process. He is extremely knowledgeable and has already done above and beyond helping me.
Excellent customer service! Thanks for setting up our new tub and providing detailed instructions!
I was referred to Craig to purchase my Traeger Smoker and I found him to be very knowledgeable and very friendly and helpful. Was a pleasure to work with. I so love it big time!!! Already done beef and pork ribs, mac and cheese, veggies and garlic bread all on the smoker. SO AWESOME. Was AMAZING. I will be back for more supplies and chips... Thanks Craig.Cheers,RED JACKET ROB
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