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FeaturedPool & Hot Tub Companies in Carson City, Nevada

Big Blue Spa Repair & Service

Top Spot in Carson City Today 4.50 (36 reviews)(775) 782-7727

Big Blue Spa Repair & Service

Big Blue Spa Repair & Service provides spa and pool service and repairs from Gardnerville. It has served the Lake Tahoe and Carson Valley since 2007, with technicians serving Carson City, Minden, Gardnerville and the Lake Tahoe Basin.

Business Highlights
  • Big Blue lists Nevada Contractors License 0086390.
  • Big Blue lists California Contractors License 968074.
  • Big Blue describes itself as licensed, contracted, insured and bonded.
  • Big Blue says its service technicians are CPO-certified and receive internal follow-up training semi-annually.

Service Area

Carson City, Minden, Gardnerville, Carson Valley, Reno and the Lake Tahoe Basin; Nevada and California.

Featured Local Business

Big Blue Spa Repair & Service is one of 2 pool & hot tub companies ProsGrade lists in Carson City, Nevada.

Featured
Featured on ProsGrade
Listing details

6 services listed, including Pool and spa maintenance, Pool and spa repairs and Spa algae treatment. Open weekdays, closed on weekends. Rated 4.5 from 36 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Big Blue Spa Repair & Service compares with the one other listing in its trade on ProsGrade in Carson City, using public Google ratings and review counts.

  • One of 2 Carson City pool & hot tub companies on ProsGrade.

Services Covered

6 services
  • Pool and spa maintenanceWeekly visits of up to 20 minutes, bi-weekly visits and seasonal plans.
  • Pool and spa repairsHot tub and pool work, including electrical and plumbing.
  • Spa algae treatmentSuper chlorination, filter soaking and rinsing, algaecide and chemical balancing.
  • Water changes and dump-and-scrubDraining, shell scrubbing, filter rinsing, refilling and chemical balancing.
  • Hot tub and pool salesArctic Spas and All Weather Pools; several spas in stock for delivery and installation.
  • Spa and pool suppliesCleaning supplies and hot tub and pool covers.

Reviews

What customers say

Customers describe the staff as friendly, knowledgeable and attentive to questions. One customer appreciated the team's responsiveness from spa purchase through delivery; another praised a large spa removal in South Lake Tahoe and being able to watch the operation live by FaceTime.

Customer Reviews

Kevin

Excellent pool / hot tub supply, parts, sales and spa service. Huge selection of chemicals and supplies for your pool and hot tub. Prices are reasonable, and staff is friendly and knowledgeable. I have been shopping with them for years, and they also maintain my hot tub. I highly recommend Big Blue Spa !
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Aaron Daniel

They made it an easy experience and were attentive to all questions throughout. Would recommend them to family that I like.

Gary Scott

Johnnalyn and Sean were excellent to work with! We are extremely happy with our new spa!

Jeff Langham

Alisa was absolutely amazing in quickly removing a large spa from my backyard in South Lake Tahoe. She has great. Customer service was an absolute pleasure to work with and she even FaceTimed me so I can see the operation live. I highly recommend this company!
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Sophie Alfonso

We had such a pleasure working with Johnnalyn and Sean.They are so knowledgeable and really responsive. From the purchase day to the delivery they were always a text away and even after. We felt really confident moving forward with this investment of our spa. I would recommend to everyone working with them:)
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Frequently Asked Questions

How does Big Blue document contracted service visits?

Its electronic route sheets record arrival and departure times. Contracted service customers receive email door hangers with information about the work, spa water readings and service time.

How does Big Blue prepare for a repair visit?

It gathers information beforehand to stock its truck with parts and says its goal is to fix the problem on the initial visit.

What does Big Blue include in a weekly spa visit?

A weekly visit is listed as up to 20 minutes and includes chemicals, water balancing, scrubbing the water line, cover and filter cavity, filter rinsing when needed, debris removal and equipment checks.

When do spa setup and winterization charges apply?

Big Blue lists setup and winterization charges at the beginning and end of each season.

Do contracted service customers pay a trip fee?

Big Blue says contracted service customers do not pay a trip fee.