FeaturedTaking CallsPool & Hot Tub Companies in Carson City, Nevada

My Spa Store

Top Spot in Carson City Today 4.90 (74 reviews)(775) 977-0048

My Spa Store

My Spa Store sells hot tubs and swim spas and provides spa service in Carson City. It describes itself as family-owned, with over 27 years of expertise.

Show all 8 photos

Business Highlights

The business is family-owned and has over 27 years of expertise.

Service Area

Carson City, the Lake Tahoe area and the Reno area.

Featured Local Business

My Spa Store is one of 2 pool & hot tub companies ProsGrade lists in Carson City, Nevada.

Featured

Featured on ProsGrade

Listing details

3 services listed: Hot tubs, Swim spas and Spa maintenance and service. Open 7 days a week. Rated 4.9 from 74 reviews.

Verified listing details
Service information
Customer review signals
Photo gallery
Public contact information
Published local profile

How This Business Compares

How My Spa Store compares with the one other listing in its trade on ProsGrade in Carson City, using public Google ratings and review counts.

Ranks in the top half of the 2 Carson City pool & hot tub companies on ProsGrade by Google rating and review volume.
Rated 4.9 on Google, well above the 4.5 average of other Carson City pool & hot tub companies on ProsGrade.
Has the most Google reviews (74) of the 2 Carson City pool & hot tub companies on ProsGrade.
The only one of the 2 Carson City pool & hot tub companies on ProsGrade rated 4.7 or higher from at least 10 reviews.

Services Covered

3 services

Hot tubsHydropool self-cleaning and Serenity lines; DreamMaker Comfort, Cabana, Crossover, Core and Hot Shot Cold Plunge.
Swim spasHydropool Executive, Aquatic and AquaPlay lines.
Spa maintenance and serviceComputerized water analysis; vacuuming, cleaning and sanitization; openings, closings and winterization.

Reviews

What customers say

Recent customers praise attentive service and follow-through after purchase. One customer also credits Mark with sending technicians to resolve a replacement-filter installation problem.

Customer Reviews

Lissa Vidamo

If you’re considering purchasing a spa, I highly recommend My Spa Store. We just purchased a Hydropool 19 EX Swim Spa from Mark and the experience was truly smooth and amazing. What we appreciate the most was the personalized and professional service. Mark was there from the decision-making process, installation and to currently helping us do the maintenance ourselves. It was a delight and we are now enjoying our swimspa with the assurance that Mark is just a call away in case we need help!

View full reviewShow less

Hrefna Valdis

We have known Mark since our hydro pool purchase in 2021. Always helpful and follows through. We recently had to replace our filter. We tried everything to get that sucker to install properly. Mark had mentioned a ring that needed to be removed and I could not find it! Mark sent his techs right over to fix it! All is well. Thank you! ??

View full reviewShow less

Elizabeth

Fantastic spas, the owner is incredible when it comes to customer service and knowing exactly what we were looking for. The spa maintenance technician was very professional and taught us a lot about the care of our spa as well. We will never forget how kind everyone was to my mother on hospice and we will always go back to this store for all our spa business. Our spa is exactly what we were looking for and all accessories purchased have been a dream to use.

View full reviewShow less

John Green

My family has purchased two pools from Mark, one hot tub and one swim spa. Mark was there from start to finish from getting an electrical or concrete contractor to placement and design he and his team always came through!! Once the sale and install were over they have continued to support us through maintenance and service. If you don’t give them a shot at your business when looking for a spa you are doing yourself a disservice.

View full reviewShow less

russgh H

This is a 15 month review of a hydropool Swim Spa. I purchased it from Mark in June of 2024. The installation took three months as the swim spa was part of a large backyard landscape project. Marks help and attention to detail during the installation was greatly appreciated. His recommendations for contractors and the coordination with everyone made the project go smoothly. Service after the sale was excellent the minor issues were always addressed promptly. Mark congratulations on your new store I wish you success and I know you will well.

View full reviewShow less