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Taking CallsPool & Hot Tub Companies in Charlottesville, Virginia

Aqua-Clean Pool Services

Taking Calls in Charlottesville Today 4.30 (19 reviews)(434) 295-8131

Aqua-Clean Pool Services

Aqua-Clean Pool Services has served Charlottesville and surrounding areas since 1988, with pool installation, service, maintenance and renovation work. Its installations include fiberglass, gunite and vinyl-liner pools; it also offers spa and hot-tub service and Hydropool hot tubs.

Business Highlights
  • The company lists A+ accreditation from the BBB.
  • It offers free estimates.
  • It is an authorized BioGuard dealer.
  • It is an authorized Aquabot sales and service center.
  • It is an authorized Hydropool dealer.
  • The company says its employees are seasoned and local to the area.

Service Area

Albemarle, Charlottesville, Lake Monticello, Scottsville and Crozet.

Local Business Taking Calls

Aqua-Clean Pool Services is one of 5 pool & hot tub companies ProsGrade lists in Charlottesville, Virginia.

Taking Calls
Taking calls through ProsGrade
Listing details

12 services listed, including Pool installation, Pool renovations and Pool maintenance. Open weekdays, closed on weekends. Rated 4.3 from 19 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Aqua-Clean Pool Services compares with the other 4 pool & hot tub companies on ProsGrade in Charlottesville, using public Google ratings and review counts.

  • One of 5 Charlottesville pool & hot tub companies on ProsGrade.

Services Covered

12 services
  • Pool installationFiberglass, gunite and vinyl-liner pools.
  • Pool renovationsGunite and concrete re-plastering; tile and deck replacement.
  • Pool maintenanceWeekly or bi-monthly service.
  • Pool opening and closingMesh- and solid-cover openings; winterizing.
  • Spa and hot tub serviceWeekly or bi-monthly maintenance; pump, filter and heater troubleshooting and repair.
  • Spa and hot tub sales and installationSpas and hot tubs.
  • Pool and spa water analysisBioGuard Tru•Blue Promise program.
  • Pool equipment repairPump, filter and heater troubleshooting; plumbing and electrical service and repair.
  • Underground plumbing leak detection and repair
  • In-ground pool liner replacement
  • Safety cover installation
  • Pool chemicals and accessories

Reviews

What customers say

Earlier positive reviews praise staff friendliness and helpfulness, with accounts of temporary tile repair before a gathering and a pool-sidewall crack repair. Other reviews report significant service problems: one customer says an opening left the pool very dirty and a return visit brought another full service fee plus chemical charges; another says the company missed a scheduled opening and had not arrived six days later despite several calls.

Customer Reviews

David Jones

This company is extremely difficult to communicate with and usually takes several days to respond to a voicemail or email. We had them come out to open a pool later in the season. They did come at the scheduled time but they left the pool still very dirty and charged us the full amount. They told us that the pool should be fine to swim in after about 10-14 days but the pool was still extremely dirty at that point. So, we had them come back out and they charged us another full service fee plus more chemicals to clean the pool again. Unless a credit is applied to our account for their poor service, we will be using a different pool service in the future.
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Maureen Phillips-Houser

Girls Weekend was saved by Aqua-Clean! The team at Aqua-Clean is always responsive to my requests but they went above and beyond when a few problem pool tiles fell off right before a visit from my sisters and friends. They not only cleaned the pool extra clean, but they temporarily repaired all of the tiles. Thanks Aqua-Clean team for helping to make our pool maintenance worry free and Elaine for always being so friendly and professional. Five Stars for Aqua-Clean!
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Matthew Gerber

We bought a house that has a pool and started using a pool company located near us last year. We came across Aqua-Clean a few months ago and could not be happier with them! They were able to repair a crack in the pool sidewall (after we spent months with the other pool service who was never able to locate the crack). Elaine and Pedro are super nice, professional and the type people you wan to do business with. We highly recommend them!
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Jason L

I have used Aqua-Clean Pool Services for numerous parts of my pool. They have helped me open, close, and most recently replace the aging liner. Pedro and his team have always done a fantastic job and answered any questions I had about the project they were doing at the time. It is also always a pleasure working with the General Manager, Elaine. She is extremely friendly and helpful with all my questions. I recommend Aqua-Clean for all your pool needs!
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Tom Doyle

I’ve used Aqua clean for the last few years, and have had nothing but good things to say. Unfortunately, that has changed. They were supposed to open my pool 6 days ago. I called to confirm on that day and was told they would be there. They still have not arrived six days later, despite several calls from me. Each time I was put off, the office manager saying she could not get in touch with the owner. This company is in shambles. I would suggest using another company in the area.
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Frequently Asked Questions

Does Aqua-Clean Pool Services work on above-ground pools?

No. It does not provide services for above-ground pools.

What's included in a mesh-cover pool opening?

The mesh cover is removed, folded and stored, and the pump, filter system and heater are started if required. The service also includes vacuuming and brushing the pool, and testing and balancing the water.

How quickly does Aqua-Clean respond to a service-form request?

A representative contacts service-form requesters within the next business day.