Showroom and service support for hot tubs, above-ground pools, replacement parts, chemicals, and water testing. Assistance includes troubleshooting and guidance for repairs, equipment replacement, and seasonal services Serving homeowners across Chattanooga, Tennessee.
Helpful phone and in-store support that walks you through problems step by step. A broad selection of hot tubs and supplies in one location. Practical, timely assistance for openings, closings, and common equipment issues Local experience that helps homeowners across Chattanooga, Tennessee compare a more region-aware provider.
Chattanooga, Tennessee and surrounding neighborhoods in the greater metro area.
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Hot tubs and spas; above-ground pools; pool and spa parts and chemicals; in-store water testing; troubleshooting support; seasonal openings and closings; equipment replacement guidance.
Recent reviews frequently mention knowledgeable help over the phone that leads to quick fixes and clear next steps. Customers highlight timely responses for seasonal services and equipment replacement. Many note patient explanations and a willingness to review photos or details before recommending solutions. A few comments also point to smooth hot tub purchases and prompt follow-up when parts needed attention.
We bought a house with a pool, and we lost suction. Tyler spent over 15 minutes on the phone with me troubleshooting everything and he was finally able to figure out what was going on and walk me through fixing it! (Weir door stuck upright). Tyler was so patient and kind. I will be Tri-State loyal forever!
I spent days trying to figure out what was going on with my pool. I called and spoke with Trevor who helped me troubleshoot over the phone. After sending him pictures of the system, he was able to offer a suggestion I hadn’t tried and ended up being the solution! I highly recommend Trevor, the guy knows his stuff.
Trevor came to fix the coving edge on our pool also winterized it last year came back this week to open it back up . He is very knowledgeable and answered all our questions. He was very quick and efficient and on time would highlight recommend calling him if you need any maintenance dowing on your pool . I wouldn't use anyone else . Thank you for all you did Trevor.
We have done business with Tri State Pools since 1995 and purchased two pools from them. Recently our filter went bad and we had to have it replaced which is a pretty big job. Tyler came out promptly and evaluated the problem and told us what we would need to do and we purchased a new filter and then Tyler came back all within the same week and installed the new filter which involved more than you think. He had to replace valves and hoses and redo some things. He is very friendly and pleasant to work with and a nice young man who is knowledgeable and did a great job. Would definitely call Tyler again if we have any issues that would require his assistance.Also love Brenda and the other staff that tests our water regularly and help us keep our pool nice and clean and our chemicals where they should be.
I have had a great hot tub purchase experience with Tri-State. My salesman was Trevor, he thoroughly went over each hot tub and answered all of my questions. He really made it easy to pick the perfect hot tub for me. During delivery a piece was cracked and Trevor took care of it quickly by replacing it with a new piece. Since my purchase I have spoken to Tyler, as well as a few ladies, about maintenance and chemicals (they do free water testing) and they have been very nice and extremely helpful. I would recommend them to anyone in the market for a hot tub or maintenance.
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