Baker Pool & Spa Store

This company is top notch. I couldn’t be happier with the service I received! Donna, the Service Manager, has been incredibly helpful from day one. I recently moved into a home with a hot tub and knew very little about maintaining it. She took the time to answer all of my questions, explain everything clearly, and made the entire process feel easy. I honestly don’t think she could have been any more helpful. Patrick, the technician, was just as outstanding. He got everything up and running quickly and went above and beyond by sharing valuable tips and guidance on proper maintenance so I can keep the hot tub in great condition. It’s clear that both Donna and Patrick genuinely care about their customers and take pride in providing exceptional service. If you’re looking for a company with knowledgeable, friendly, and customer-focused employees, I highly recommend them!

Visited Baker Pool & Spa to verify water quality for my Hot Springs Spa and order replacement head rests. The service staff provided confirmation of chemical adjustments needed to soften the water and balance the PH. I purchased the needed chemicals and ordered parts needed. Thanks to the Baker Sales team for their support and patience in helping me provide better water maintenance of my Hot Springs Spa Bill M

This company has been nothing but professional and completely helpful to me. They don’t just sell your products but they also teach you how to take care of your equipment. Learning from them has been super easy and the patience they show is second to none.

Can I give them 10 stars, please?!? Today I received an email from Baker Pools. THEY had noticed that I was due a $120 credit on a recent purchase. And they wrote to tell me that I would be receiving a credit that I didn’t even know was due to me!! Last year, I was trying to get our pool cover replaced and couldn’t get anyone else to even return my call. They were great from start to finish. I can’t say enough about their service!!

?????????? FIVE STARS — Donna is truly exceptional! I can’t say enough great things about Donna at Baker Pool. I was in the middle of a plaster job — literally mid-mix — when I discovered that one of my color aggregates was wrong. Total panic moment. Donna stepped in and absolutely saved the day. She went out of her way to help me, calling around, checking inventory, coordinating pickup, and even sending photos to verify everything. And she didn’t just help a little — she spent three hours making sure I got exactly what I needed. You don’t find service like that anywhere anymore. Donna is incredibly kind, patient, and genuinely cares about her customers. Baker Pool is lucky to have her, and I’m beyond grateful for her help. If you need anything for your pool, ask for Donna — she’s the best in the business.