Clean Waves Pool Services LLC

After pleading with me to give him a 5 star review because another customer submitted a 1 star review, the owner proceeded to cancel our service after we found out we had a leak. We agreed for him to service the pool even thought the chemicals weren’t holding. He agreed. 1 week later he sent me a text canceling our service because he said he wasn’t “profitable” going back on our agreement. Heater admitted he added more pools to his route so we were pushed to the side. He manipulated us into the review to help offset his bad reviews then backed out of our agreement. When the summer hits he will run to save chemical but in winter when he’s not using chemicals he is fine with it. Beware

I've had my fair share of problems with other pool companies in the past but Clean Waves Pool services have been great. My pool always looks nice and clean, they clean everything they said they cleaned, no cutting corners. They are also very consistent with their time of arrival and day scheduled which is my favorite part!

If you are looking for pool cleaning services don't hire clean waves. Was great in the beginning but not now. Guy comes here yesterday. Mind you is the last Wednesday of the month and they are too do the filter. Guy was here less than 3 minutes. Did not add chemicals like he claimed as my levels all showed low to none at all. $195 a month just to come here skim baskets, spot vacuum, and skim top layer of the pool. Call the boss and nothing but excuses. Not my fault it was a holiday weekend. Not my fault your worker is behind. Tired of the excuse that my pool is last on his route and he lives 45 minutes away from me. Not my fault you all agreed to clean my above ground pool and now I'm you're only above ground pool. Their own website says monthly filter cleaning. This is not the first isses we have had with the company. We let a lot go because the owner made it out he's so short handed. This is mediocre service at best. Boss says oh he will clean the filter next week. So you are claiming my filter will be cleaned twice in one month or you mean one month is being skipped. Still waiting for my gate key. You can keep it already bought a new lock. Good luck is all I can say. Make sure you delete my payment method, if you charge me for June you will have bigger problems.

Our pool service tech Brian from Clean Waves is an experienced professional and very reliable. He’s personable and a good communicator. He’s very efficient and thorough in his work. As a nice feature after completing the weekly tasks, he sends a status email to convey tested pool water chemistry, if a backwash was performed, a snapshot of the freshly brushed and cleaned surface, and any other concerns.

Finding a reliable pool service was a challenge until I stumbled upon Clean Waves Pool Services LLC. David and his team have been nothing short of a Godsent. Since hiring their services I've saved an incredible amount of money, countless hours, and, most importantly, my sanity. Before David, maintaining my pool felt like a never-ending battle. I was constantly wrestling with pool issues. But now, thanks to Clean Waves Pool Services, I return home from work to find a pristine oasis waiting for me. Instead of toiling away with maintenance, my family and I dive straight into relaxation and fun. Even my dog Duke love it when they come to visit.