Cedric Sanchez
Arley was 100% outstanding. I really appreciated his knowledge and expertise. He was very friendly and would hope to have him out on all future services. Thanks a bunch Arley!!!
FeaturedTaking CallsPool & Hot Tub Companies in Colorado Springs, Colorado
Colorado Springs Hot Tub Sales and Service, Inc.
Colorado Springs Hot Tub Sales and Service, Inc.
Colorado Springs Hot Tub Sales and Service, Inc. sells new and refurbished hot tubs, swim spas, saunas and cold plunges in Colorado Springs. It also installs, repairs, maintains and restores hot tubs. Its hot tub range includes Caldera Spas and Fantasy Spas.
Business Highlights
- Locally owned and family-operated.
- More than 60 years of combined industry experience.
Service Area
Colorado Springs, Monument, Woodland Park, Castle Rock, Parker, Pueblo West, Black Forest and Falcon.
Featured Local Business
Colorado Springs Hot Tub Sales and Service, Inc. is one of 7 pool & hot tub companies ProsGrade lists in Colorado Springs, Colorado.
Featured
Featured on ProsGrade
Listing details
10 services listed, including Hot tubs, Refurbished hot tubs and Swim spas. Open Monday to Saturday. Rated 5.0 from 526 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Colorado Springs Hot Tub Sales and Service, Inc. compares with the other 6 pool & hot tub companies on ProsGrade in Colorado Springs, using public Google ratings and review counts.
- Ranks in the top quarter of the 7 Colorado Springs pool & hot tub companies on ProsGrade by Google rating and review volume.
- Rated 5.0 on Google, well above the 4.6 average of other Colorado Springs pool & hot tub companies on ProsGrade.
- Has the most Google reviews (526) of the 7 Colorado Springs pool & hot tub companies on ProsGrade.
- One of 4 Colorado Springs pool & hot tub companies on ProsGrade rated 4.7 or higher from at least 10 reviews.
Services Covered
10 services- Hot tubsCaldera Spas and Fantasy Spas
- Refurbished hot tubsInsulation, testing and reconditioning; custom-fitted covers
- Swim spasPDC swim spas
- Saunas
- Cold plunges
- Hot tub installation and deliveryDelivery and setup
- Hot tub repairsWater-heating and jet-pump issues
- Hot tub maintenance
- Hot tub restorationCabinet, cover, plumbing and equipment
- Selection assistanceHot tubs, cold plunges and swim spas
Reviews
What customers say
Customers praise the friendly, responsive service. One customer recalls the team finding solutions for a difficult yard location during delivery, and another credits Dusty with resolving technical issues and explaining a new system.
Customer Reviews
John Littlehorn Jr.
We purchased a new hot tub from Colorado Springs Hot Tubs about four years ago, and recently had a small recirculation pump go out. I contacted them for service and was very impressed with the entire experience.
They answered the phone, returned my emails, and scheduled the service efficiently. Everyone I dealt with was friendly, professional, responsive, and easy to work with. In today’s world, that kind of customer service is becoming rare, and it really stood out to me.
I appreciate working with a company that stands behind what they sell and continues to provide great service years after the original purchase. I would strongly recommend Colorado Springs Hot Tubs to anyone looking for a hot tub or needing service on one.
David Rosenbaum
COS hot tub is fantastic! We just replaced our 12 year old Caldera spa with a new version of our same spa. Tabatha was outstanding with quick customer service and an accurate quote. The delivery and installation experience was great! Had to use a crane to get installed and went super well! Dusty came out for a check up today and solved all of our tech issues and helped explain our new system. We love our new spa and the freshwater iq system is so much better than what we had previously. We recommend COS hot tub unconditionally!
Tom Swoveland
We love the hot tub we purchased in 2024 and the customer service we’ve received since then has been excellent. They’ve been very responsive to warranty issues and resolve any issue we’ve had quickly. If you are in the market for a hot tub I’d highly recommend Colorado Springs Hot Tubs. Customer service like this is rare to find nowadays.
Jeffery L. Carter- Your Favorite Mortgage Guy
What an amazing company with awesome employees! From the beginning of the process in the sales showroom they were helpful, kind, courteous, and informative. The delivery was exceptional as our location and space in the yard was difficult. They were awesome finding solutions and explained how to use it and care for it in an excellent manner. Love everything about this company.
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Frequently Asked Questions
Does Colorado Springs Hot Tub Sales and Service, Inc. offer financing?
Financing is available for hot tubs, swim spas and cold plunges, subject to credit approval.
What does a new hot tub include?
A new hot tub includes a salt system or Ozonator, steps, a Sunbrella cover and cover lift, along with setup and delivery.
Does Colorado Springs Hot Tub Sales and Service, Inc. rent spas?
No, it does not rent spas.