Eiland Pools by Exstream is a Columbus, Georgia-based contractor focused on pools and hot tubs, with weekday office hours and a published website for contact and service information. Customers can view galleries, request estimates, and ask about construction and maintenance availability.
Local presence in Columbus, Georgia with a website for contacting the team and viewing galleries. Weekday office hours help with scheduling and questions. Homeowners can review recent projects and request estimates directly.
Columbus, Georgia and nearby communities. Travel distance and scheduling depend on project scope.
This listing includes additional business details, homeowner trust signals, and stronger comparison information.
This listing includes service information, customer review signals, a photo gallery, and public contact details to help homeowners compare this business more easily.
This profile includes more business details, homeowner trust signals, and a fuller public presentation.
Services appear to include in-ground pool construction, hot tub selection and setup, and ongoing pool maintenance. Scope and availability may vary by season and workload. Contact the company to confirm current offerings and timelines.
Recent reviews show mixed experiences. Several customers report communication gaps and extended timelines on construction projects, especially in the last few years. Earlier reviews mention helpful service and positive interactions with prior team members. Prospective clients often highlight the importance of clear updates and scheduling from the outset.
I would not recommend this company. New owner Bill does not communicate. The previous ownership did my friends pool. So, I gave them a call. He came out to inspect my backyard. And never gave me a price or even tried to contact me. Straight ghosted me. But, after reading some of the new reviews. I am glad he didn’t get my business. I would recommend Spring Water pools!
Do not use Eiland Pools by Extreme, I repeat DO NOT use them. Worst experience of my life and still not complete after 2 years. Fired them and had to hire someone else to finish. Do not mistake this company with the Eiland pool family.
ABSOLUTELY WORST pool building experience-THIS is a newer owner! I REPEAT DO NOT USE this company! This is not the same owner, where all these good reviews come from years past! This company is now owned and “ran” by Bill Swain. We’ve had a simple 3 month pool project turn into a TWO year ordeal of nightmare trying to just have a working pool-from substandard shoddy construction, faulty installation, and the worst part is false promises from Bill Swain and terrible communication the entire process AFTER HE RECEIVES PAYMENT. Whether it’s lack of knowledge or taking shortcuts, I encourage anyone looking to TRUST this man as reputable to provide what he promises to deliver, you most likely will be severely disappointed, regardless of how NICE of a salesman he is. I honestly always try to see the best in everyone and this is the first google review I’ve done, but I’ve heard several similar terrible experiences with Bill Swain and I don’t want anyone else in the Columbus/Harris County area to endure what we have. Our family has had 2 years of GRACE and PATIENCE, and trying to be understanding with all of his excuses but ultimately after all of our kindness and a long two years of intermittent attempts to finish what takes a competent pool contractor to do in a month or less start to finish, he left us with a non useable uncompleted leaking pool with no liner-no calls from him, no response back after months of trying to contact, nothing! We’ve had to spend a lot of heartache and now more money to remedy what he left unfinished, after he was PAID! The pictures speak for themselves.
Ken with EILAND pools is amazing. Even when he try’s to be off he will respond to any issues you may be having. Shout out to Ken for being a great guy with awesome customer service. He will never steer you in the wrong way for anything.
Truly the best at what they do. Joey Eiland, the owner, is a very creative and hard working individual. These guys give 110% everyday. Expect nothing less than magic when dealing with these people!
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