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Freedom Pool Services (A Pools Etc. Company)

Top Spot in Concord Today 5.00 (67 reviews)(408) 394-8707

Freedom Pool Services (A Pools Etc. Company)

Freedom Pool Services (A Pools Etc. Company) provides pool maintenance, equipment installation and repairs. Weekly service is available in communities including Discovery Bay and Brentwood.

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Business Highlights
  • It is family-owned and operated.
  • It brings over 20 years of industry experience.
  • It lists CSLB #983413.
  • It is an authorized warranty center for Jandy, Hayward and Pentair.
  • Its technicians are certified and trained by all manufacturers.
Service Area

Weekly service is only available in Campbell, Saratoga, Willow Glen, Almaden, West San Jose, parts of Los Gatos, Discovery Bay and Brentwood.

Featured Local Business

Freedom Pool Services (A Pools Etc. Company) is one of 6 pool & hot tub companies ProsGrade lists in Concord, California.

Featured
Featured on ProsGrade
Listing details

6 services listed, including Weekly pool cleaning, Pool equipment installation and Pool equipment repair. Open weekdays, closed on weekends. Rated 5.0 from 67 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Freedom Pool Services (A Pools Etc. Company) compares with the other 5 pool & hot tub companies on ProsGrade in Concord, using public Google ratings and review counts.

  • Ranks in the top quarter of the 6 Concord pool & hot tub companies on ProsGrade by Google rating and review volume.
  • Rated 5.0 on Google, well above the 4.5 average of other Concord pool & hot tub companies on ProsGrade.
  • Has the most Google reviews (67) of the 6 Concord pool & hot tub companies on ProsGrade.
  • One of 3 Concord pool & hot tub companies on ProsGrade rated 4.7 or higher from at least 10 reviews.

Services Covered

6 services
  • Weekly pool cleaningTile brushing; chemical testing and balancing; surface netting, vacuuming and debris removal; equipment inspection; O-ring lubrication when required.
  • Pool equipment installationJandy, Hayward and Pentair; pumps, filters, heaters, pool sweeps and automation.
  • Pool equipment repairPumps, filters, heaters, salt systems, automation and controls.
  • Pool plumbing repairAbove-ground plumbing.
  • Pool and spa light repair
  • Safety fences

Reviews

What customers say

Customers praise clear communication and weekly pool care. A filter problem was diagnosed and the filter replaced within a few days, one customer reports, while another credits the team with correcting a chemical imbalance and installing an energy-efficient pump.

Customer Reviews

Michelle

Freedom Pool Service has been amazing since day one. They are efficient, communicative, and take excellent care of my pool. After having a previous pool service that did not meet my expectations, I am so happy I decided to switch to Freedom. The difference in quality and professionalism has been incredible. Highly recommend!
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Stephen Grant

I have had great weekly service on my pool as well as my hot tub. Excellent communication always. They diagnosed filter problem and replaced with a new one within a few days. Very easy and reliable. Highly recommend Freedom!

Barbara Harvey

UPDATE: Eric cleans our pool on a weekly basis. He is always friendly and professional and keeps our pool looking the best. If I ever have any issues he makes sure they get handled in a timely manner! Thank you Eric for all your hard work! Wonderful service again from Freedom Pool Services/Pool Etc - Mark installed a new heater updating a 27 year old heater! Mark is always professional and always explains each process. I have been using their weekly service for a few years now and have been so pleased with their service and all the employees are wonderful!
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Walter Koch

I contacted Pools Etc to assess repair or replacement of a Pentair Gas heater and two leaking solar panels on our roof. Our service representative was Alfredo and we were super impressed with him from every perspective. He was punctual, communication and explanations were excellent. Once we had a quote he scheduled a return to do the replacements and that experience was also excellent. Alfredo clearly knows what he’s doing with more than 20 years of experience and I can highly recommend him and his company for your pool maintenance and repair needs.
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David Killion

Since switching to freedom pool services, our pool has never been in better shape. They fixed a chemical imbalance from the previous service company, installed a new energy efficient pump, and weekly clean and keep the chemicals in balance. What’s most remarkable, is that when we provide feedback on the services, they actually want to hear how they can get better.
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Frequently Asked Questions

Does Freedom Pool Services install equipment to manufacturer specifications?

The company says its installations follow manufacturer specifications.

How soon does Freedom Pool Services respond to an equipment warranty form?

The company says warranty-form responses are provided in 48–72 business hours.

Does Freedom Pool Services offer discounted filter cleans to weekly customers?

Filter cleans are offered at a discounted rate to weekly-service customers.

Does Freedom Pool Services use only chlorine?

No. The company says it also uses Pool First Aid and Clearex 500 as enhancers.