Norma Zimmer
We purchased our hot tub from PI Hot Tubs back in 2016. We recently needed service and had a great experience. Definitely recommend.
Taking CallsPool & Hot Tub Companies in Erie, Pennsylvania
Presque Isle Hot Tubs
Presque Isle Hot Tubs
Presque Isle Hot Tubs is an Erie hot tub and sauna retailer offering Hot Spring spas. Founded in 1978, it has operated at the same Erie location since 1980.
Last Updated October 9, 2026.
Business Highlights
- It is an authorized warranty service provider for Hot Spring portable spas.
Service Area
Erie and the surrounding region.
Local Business Taking Calls
Presque Isle Hot Tubs is one of 11 pool & hot tub companies ProsGrade lists in Erie, Pennsylvania.
Taking Calls
Taking calls through ProsGrade
Listing details
11 services listed, including Hot tubs, Refurbished hot tubs and Saunas. Open 5 days a week. Rated 4.6 from 102 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Presque Isle Hot Tubs compares with the other 10 pool & hot tub companies on ProsGrade in Erie, using public Google ratings and review counts.
- Ranks in the top half of the 11 Erie pool & hot tub companies on ProsGrade by Google rating and review volume.
- Rated 4.6 on Google, well above the 4.3 average of other Erie pool & hot tub companies on ProsGrade.
- Has more Google reviews (102) than 8 of the 10 other Erie pool & hot tub companies on ProsGrade.
Services Covered
11 services- Hot tubsHighlife, Limelight, Hot Spot and Fantasy lines.
- Refurbished hot tubsPre-owned models.
- SaunasTylö; infrared, hybrid, traditional and outdoor.
- Cold plungesVigor.
- Spa accessoriesSteps, covers, gazebos and cover lifters.
- Water care productsFreshWater salt, ozone and Frog @Ease in-line sanitizing systems.
- Hot tub installationPlacement where requested.
- Hot tub repair and serviceMost makes and models.
- Spa cleaning and maintenance
- Hot tub movingYard relocation or moves to a new address.
- Hot tub winterizationHot Spring tubs; service available year-round.
Reviews
What customers say
Customers praise clear explanations and helpful service, and one buyer valued the no-pressure sales setting. One customer says installation took a few hours with everything explained well; another credits Anthony with step-by-step phone troubleshooting and help ordering parts for a tub outside the store’s product lines.
Customer Reviews
brad sischo
Very knowledgeable and honest. Great prices on spas in a no pressure to buy environment. Not your typical salesman. Highly recommend swinging by and checking out what they have.
North Star
Ryan is very helpful, took the time to explain everything about our new hot tub . This is the 2nd time in 20 years we purchased from presque isle hot tubs and will always recommend them.
Lee Ulsh
Our experience with Presque Isle hot tubs was exactly why we went with a local company who has been in the area for a long time, amazing product with amazing service. The hot springs product they sell is just the best. In my case I wanted the salt system they offer. The hot tubs are just amazing quality and to pair it with the great service offered, there is no reason to look anywhere else. Installation was done in just a few hours and everything was explained well, if there are any questions it is easy to talk to a real person too. No issues at all with our new hot tub, Very happy!
Michael Trippi
Not only did they answer the phone before they were technically open for the day, Anthony gave me troubleshooting tips for my hot tub that was tripping the breaker. His experience was very clear with his detailed instructions step by step to diagnose my problem over the phone. He helped me order the correct replacement parts online to stop the mark up he would have to place on it if he ordered it through the store. He not only saved me a service call and the parts markup ...but he did all of this for a hot tub that wasn't one of the hot tub lines that he sells. This is one of the most wonderful and professional customer service experiences I have ever had. Thank you Anthony. You have earned my business for everything I plan to purchase in the future.
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Frequently Asked Questions
What does installation by Presque Isle Hot Tubs include?
The team places the spa where requested, stays through filling, energizing and testing, then explains how to use and maintain it.
What water-care help does Presque Isle Hot Tubs provide?
Its staff can teach owners how to care for spa water with little work, including options without harsh-smelling chemicals.