San Dieguito Pool Center

I highly recommend SD Pool Center. After spending 2 months trying to fix my pump priming issue on my own, I gave up and called SD Pool Center. Scheduling the appointment was easy, and the Tech was on time. Gavin, now known as the best pool guy ever in my opinion, saw the issue and fixed it within 15 minutes. Plus, he had the needed parts in his truck. This guy knows his stuff. Pool is back operational like new. I will not hesitate to call them again.

So grateful for Vince and this store. I brought in a broken piece to my vacuum. Vince immediatelyknew what was wrong. He did not have a new piece for the replacement part I needed but went to the back and gave me a used piece at no charge, simply because he is a good person and was able to help me however he could. I listened to his guidance and he was exactly right, the part he gave me works perfectly and we will be going back to his store because he is a good person who cares about providing help however he can.

This company is also known as discount pool supply. They are the chosen vendor for the home warranty company we have. I'll have to say I was pleasantly surprised how good they were to deal with after the nightmare we are dealing with with a plumber assigned by the home warranty company. Our spa heater went out they came out assessed the problem contacted the home warranty company and had us a new spa heater in about a week. Greatly appreciate the turnaround time. The guys that came out to install it were pleasant and informative. I would recommend this company

*******DO NOT USE SD POOL CENTER******* Extremely disappointed with SD Pool Center. I was having problems with my pool heater, but fixed it before the appointment. I felt I should still get it serviced, however when Gavin arrived and after explaining everything I’d done (including that I was laid off in January so wasn't working right now and need to save every dollar!), he said it doesn’t need anything done as the service light was no longer coming on after I fixed it. I thought that was fantastic of him. I went with SD Pool Center as the price was slightly cheaper than Leslie’s, however Leslie’s call-out fee was under $50. Gavin said the call-out fee used to be around $50, however I received the invoice $128.63. After going back to them, they reduced it to $102.90. I emailed them a few times about getting a further discount, however they never responded, so I had to call them today. They wouldn't reduce the fee any further. I don't recommend them as I find it hard to believe a 5 minute call-out fee would be over $100. Feeling ripped off....

We had a great experience with San Dieguito Pool Center! They were friendly and professional. We have an in-ground spa that needed to be updated and they took great care of us. We got a few quotes and found that their pricing and customer service was the best. We felt like they were honest about what we actually needed, and what items we could have covered by our home insurance policy. Very nice when you have a company that doesn't make you feel like you are getting scammed. Gavin was our technician and he was awesome. Great communication, hard working, and always showed up on time. He spent time explaining each step to us which I really appreciated. Now we can control our spa with our phones and feel so much more comfortable that everything with our spa is up to date and safe. Highly recommend.