FeaturedTaking CallsPool & Hot Tub Companies in Fairfield, California

The Hot Tub Store

Top Spot in Fairfield Today 4.90 (262 reviews)(707) 451-9880

The Hot Tub Store

The Hot Tub Store is a Fairfield retailer for hot tubs, swim spas, saunas, cold plunges and water care products. It has served Northern California since 1973 and also provides hot tub and swim spa repair and routine spa maintenance.

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Business Highlights

The company is locally family-owned and operated.
Its technicians are factory-certified and background-checked.
It is an authorized retailer and factory-certified service center for Watkins Wellness® spas.
The company waives its call-out fee if the same issue recurs within 30 days; parts have a one-year warranty.

Service Area

Fairfield, Napa, Dixon, Davis, Winters, American Canyon, Benicia, Rio Vista and Vallejo.

Featured Local Business

The Hot Tub Store is one of 2 pool & hot tub companies ProsGrade lists in Fairfield, California.

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Featured on ProsGrade

Listing details

8 services listed, including Hot tubs, Swim spas and Saunas. Open 7 days a week. Rated 4.9 from 262 reviews.

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How This Business Compares

How The Hot Tub Store compares with the one other listing in its trade on ProsGrade in Fairfield, using public Google ratings and review counts.

Ranks in the top half of the 2 Fairfield pool & hot tub companies on ProsGrade by Google rating and review volume.
Has the most Google reviews (262) of the 2 Fairfield pool & hot tub companies on ProsGrade.
The only one of the 2 Fairfield pool & hot tub companies on ProsGrade rated 4.7 or higher from at least 10 reviews.

Services Covered

8 services

Hot tubsHot Spring, Caldera and Freeflow brands
Swim spasEndless Pools models
SaunasHealth Mate saunas
Cold plunge tubsChill Tubs° models
Spa water care productsOptions for saltwater and chlorinated spas
Spa repairHot tubs and swim spas; any brand
Valet spa maintenanceWater care, filter cleaning and system checks
Hot tub cover replacementCustom-fitted replacement covers

Reviews

What customers say

Customers praise helpful, informative guidance and clear explanations of tub differences and features. One customer also describes a space review before delivery and connection checks during setup.

Customer Reviews

Peter Moody

The Hot Tub Store is a first rate company. We had a very positive experience from the time we purchased our hot tub at Costco (at a very good price) to the orientation with the charming and informative Benjamin Williams. He explained everything about the hot tub. We signed up to have the valet service where their rep will take care of our hot tub once a month. We would definitely recommend this company.

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Bruce Green

Isaac, Dustin and Benjamin were wonderful. They helped me get just what I wanted at great price. They previewed the space to ensure I considered all factors. When it arrived, Benjamin was out the same day to set it up, check connections and ensure everything was perfect! I love the tub, the service and the professionalism. Bravo!

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Brigette Lopez

We waked into the Hot Tub Store in Fairfield not planning to buy but were so thrilled with the spas available, Dustin’s banter and allowing us to joke around while we learned about the features and trying to get a bigger discount. (The price was what we knew we would spend). The after care, installation and then the training after it was all hooked up with Daniel made it stress free and we feel ready to soak without worries. Would do it all again without a hesitation.

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Sheila

I had a great experience purchasing a hot tub from Dustin at the Fairfield store. He was very helpful from the first day I was just looking all the way through the process of getting my hot tub. He has continued to check in with me to make sure I’m satisfied with my purchase. Dustin is professional, knowledgeable and is always available to answer any questions. I highly recommend him and the Hot Tub Store.

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Judith Sanchez

Our experience was the best. Idalia even stayed passed closing time to answer any of the questions we had. She thoroughly explained pros & cons of the different tubs and even got us a bargain! My family are always calling her and asking her for help now that the tub has been delivered and she gladly helps with a smile. Idalia is the best!! We are now enjoying our hot tub to the fullest.

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