Burton Pools & Spas

We use the Airport Road location in Hot Springs. The folks there are familiar faces and always helpful. We enjoy going here to get our water tested by Bill. He's a character and very knowledgeable of water systems. Mrs. Loretta is also helpful with water samples. They are all very knowledgeable of products and what chemicals we might need for our pool. Keep the ones you have there!!

Worst expirence I've had with any contractor. We made our expectations clear, established the work area, property lines, where to stage equipment, etc. We made it clear that we would take our business elsewhere if our expectations could not be met and we were assured with many empty promises that Burton would follow through. During the project they seemed to use my list of what not to do as a check list of what to accomplish. They drove heavy equipment over literally every place on my property and neighbors property they were told not to. One place that left me particularly upset was a place in my yard(well outside the construction area) that has many utility lines that should not ever have equipment on. They really liked driving through that area with a full sized excavator, dump truck with trailer, 3/4ton with trailer and a loaded concrete truck. They had agreed to stay out of that area before starting the project but had to be told repeatedly during to stay off it. The best part of the whole project was getting Burton Pools& Spas off my property. My advice would be use someone else. 10 month update! Due to the poorly installed electrical components we've had two instances ( within 2 months)that our pump/filter are unable to run. Unfortunately both times have happened during Holidays that we made plans around the use of our pool. The first time was due to a poorly sealed panel that allowed moisture into the components inside causing the breaker to continually trip. It took 3 weeks and many phone calls to get Burton Pools and spas to come make the repairs. Now approximately a month later the breaker has tripped and will not reset. Now we are forced to cancel our 4th of July plans around the pool. Nobody wants to swim in stagnant unfiltered pool water. There is also no support to get these issues resolved right before a holiday. Burton Pools and spas let's everyone off except for their sales team. They value their holiday plans while I get to cancel mine due to the inferior products they sold me!

I had a great experience with the prompt efficient service by David and Anthony. They are a great duo! They fixed a broken pipe, added a collar and helped program our system. David wrote the bill and separated it as needed and they were on their way. These men were courteous and willing to help in any way. I will definitely call and ask for them again if i have a problem.

Burton Pools Techs David and Anthony are AMAZING! I made the unfortunate mistake this year of contacting Seaside Pools to open my pool in April... Although my pool equipment including the pump and plumbing was new last year, after the pool was opened there was a leak coming from the top of the pump. My equipment is inside our pool house, so leaks are a problem, especially when they flood out the bathroom. I contacted seaside to resolve the issue, which they nonchalantly attempted to fixed multiple times, charging me each time for service calls and parts that did not fix anything; the leak remained. Finally in June after extensive damage to my sink vanity and cedar planks in the bathroom, I decided it was time to call another company. I called Burton Pools and they arrived a few days later. An issue that Seaside COULD NOT figure out in months, David and Anthony due to their experience and competence, were able to pinpoint and remedy within 1 hour. THE LEAK IS FIXED! Thank you Burton for hiring individuals that are educated in pool service and that are focused and care about their customers. These are very rare qualities now a days.

I had a new pool liner put in by Burton, Dylan Colton and Mario Horacio’s crews did a fantastic job. I couldn’t be more pleased on how efficiently they worked. When small problems came up they came right back out to fix them. I would highly recommend using Burton for any liner replacement needs. Thank you!

I visited Burton Pools today and I was pleasantly greeted by Parker. He efficiently processed my water sample and gave me a few tips on turning up the chlorine flow on my system. He otherwise indicated that my pool system was operating at peak performance with no additional chemicals required. Parker is an employee that I trust to take care of my needs.

I consistently bring my water in for testing, and Brody at the front desk provides exceptional service. His in-depth knowledge of water chemistry and precise recommendations regarding necessary treatments are always impressive. His professionalism and expertise make the entire process efficient and trustworthy.

We had a great experience with Burton Pools and are very happy with our new pool. Our salesmen Michael Testerman, who coordinated everything and was always available. Wesley and the construction and installation team, Aaron and the electrical team, Steve the instructor/orientation and Robert and his deck team, all did an awesome job. Thanks to all

We recently purchased a 24 ft above ground Doughboy pool. They followed through with all of their promises on delivery and installation. We are very happy with our purchase. And continue to help us maintain our pool which has been great. Definitely would recommend Burton Pools. Our happy place!

If you want peace of mind, Burton's is the place to go. Our salesperson, Steven, was helpful throughout the process. He answered our questions and was always available when we had more. The guys on the installation crew were simply incredible. They were professional, communicative, and worked hard to get the pool up in a reasonable amount of time. The Doughboy brand is second-to-none. We chose the 21 foot model and it is made of sturdy materials, has a powerful pump and filtration system, and looks great. The high ratings for this company are not surprising, and we would highly recommend them.