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FeaturedTaking CallsPool & Hot Tub Companies in Fayetteville, North Carolina

New Water Pools

Top Spot in Fayetteville Today 5.00 (23 reviews)(910) 644-0710

New Water Pools

New Water Pools is based in Fayetteville and provides pool and spa maintenance, repairs, and installations. Its services include green-to-blue restoration and pool-equipment work.

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Business Highlights
  • The company describes itself as veteran-owned and operated.
  • The company describes its local team as fully insured.
  • The company describes itself as an authorized service provider for pool brands.
  • It says its pool-equipment technicians are experienced and fully trained.
Service Area

Fayetteville, Hope Mills, Raeford, Lillington, Spring Lake and Anderson Creek, Dunn, Clinton, and Lumberton.

Featured Local Business

New Water Pools is one of 9 pool & hot tub companies ProsGrade lists in Fayetteville, North Carolina.

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Featured on ProsGrade
Listing details

11 services listed, including Pool maintenance and cleaning, Leak detection and Green-to-blue pool restoration. Open weekdays, closed on weekends. Rated 5.0 from 23 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How New Water Pools compares with the other 8 pool & hot tub companies on ProsGrade in Fayetteville, using public Google ratings and review counts.

  • Ranks in the top quarter of the 9 Fayetteville pool & hot tub companies on ProsGrade by Google rating and review volume.
  • Rated 5.0 on Google, well above the 4.4 average of other Fayetteville pool & hot tub companies on ProsGrade.
  • One of 2 Fayetteville pool & hot tub companies on ProsGrade rated 4.7 or higher from at least 10 reviews.

Services Covered

11 services
  • Pool maintenance and cleaningRoutine cleaning and water testing.
  • Leak detectionPool-system inspection to determine whether and where a leak exists.
  • Green-to-blue pool restorationCleaning, water balancing and algae removal.
  • Equipment repair and installationPumps, filters, heaters, salt systems, timers and plumbing.
  • Automation repair and installation
  • Salt system repair and installation
  • Pool opening and closingSeasonal cleaning, chemical balancing and equipment preparation.
  • Sand filter changeFilter-sand replacement; seals and plumbing connections inspected.
  • Cartridge filter cleaningRemoved cartridges pressure-washed.
  • Salt cell cleaningDiluted-acid cleaning.
  • Spa repair

Reviews

What customers say

Customers praise Billy's professionalism. One customer noted appointment confirmations and communication, and described repairs to an in-ground pool for a home sale; another described a quick diagnosis after a pool had turned green, with everything running properly again.

Customer Reviews

Tiffany Dowers

After dealing with ongoing issues and a pool that had turned green, Billy came out, quickly diagnosed the problem, and got everything running properly again. He was professional, knowledgeable, and took the time to explain what was going on and what needed to be done.
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Rick Johnson

Billy and his team are fantastic. Work is high quality and professional. The customer service is top notch

Oak Isle

Let me tell you, it is not easy to get a pool repair person to show up in the middle of pool season in Fayetteville. Billy was very professional, communicates very well, sends appointment confirmations, and is very responsive. A breath of fresh air around here. He showed up and completed some repairs that we needed on our in-ground pool for the sale of our home. He knows what he’s doing, and we are very grateful for his great service!
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Johnathan Van Patten

I haven't had the chance to use their pool services yet, but I recently interacted with Billy. He was incredibly professional, transparent, and genuinely kind to communicate with. It’s rare to find businesses with this level of honesty and great customer care. Based on his professionalism alone, I would highly recommend reaching out to them!
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Connie Almueti

I contacted new River Pools needing my pool equipment checked due to motor not turning on. I was recommended to call BILLY and was very impressed by his attention to detail to get my pool motor running again. He was professional, and he quickly diagnosed my problem. Call new River Pools if you need reliable service!!
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Frequently Asked Questions

How often does New Water Pools recommend pool maintenance?

New Water Pools describes weekly service as standard through the North Carolina swim season, with biweekly visits generally sufficient in cooler months.

Does New Water Pools inspect a green pool before quoting restoration?

For its Green-to-Blue service, it says a free inspection assesses the pool condition before it provides an accurate quote.

What factors determine a New Water Pools project quote?

Pricing depends on the services required, the materials used and the overall project scope.