Custom Pools By Brian

Everyone we asked before we embark on building our pool were telling us not to do it as contractors are expensive, not reliable, and at the end you end up with not what you were looking for, over budget and sometime a year later in delivery to your original plan. We built a pool 10 years ago in Austin and we had great experience, we were looking in Plano TX for similar contractor and we came across Pools by Brian with amazing reviews that looked too good to be true. But after 2.5 month start to finish of this project we can testify that the reviews and reality are true and Brian is a class of his own- WOW !!!! highly recommended - great service, accountability, end to end delivery and no surprises on budget or schedule

?????????? Custom Pools by Brian exceeded every expectation we had. From start to finish, Brian has been nothing short of fantastic to work with. He only uses trusted subcontractors he’s built strong relationships with, and he always advocates for the homeowner if anything needs to be addressed. The entire process was incredibly smooth — something most homeowners can’t say about building a pool! The quality of the pool itself is second to none. Brian goes above and beyond, reinforcing the rebar far beyond code to ensure a pool that’s truly built to last a lifetime. We couldn’t be happier with the finished product and our overall experience. We also have several friends who’ve worked with Brian and they’ve had the exact same positive experience. We’ve already referred him to numerous people and will continue to do so. If I had to do it all over again, I wouldn’t change a thing. If you’re looking for a pool builder you can trust, who delivers quality and peace of mind, Brian is the one.

Brian and Teddy did such a great job of helping design and complete our pool, we didn't know what we wanted and Teddy walked us through the design process and Brian is a hands on owner, he walked us through the permit process, which with his help went very fast and even through HSA he knew what we would need and provided ahead of time. When construction started Brian was here almost everyday that a sub was here and made sure everything was flowing well and we understand the process. It was a very good experience. and the timeline that he gave us was spot on, even with the weather delays and things he couldn't control we were completed right on time. If you are thinking about a pool or spa, we highly recommend Custom Pools by Brian, they truly are the best.

We are extremely happy with Custom Pools by Brian. Brian is amazing at getting things done right and communicating every step of the way. Brian will personally make sure that everything is working well too. He has answered our 1,000,000 questions quickly and with clarity. He is a genuinely friendly person, and we enjoyed working with him. He has integrity and will follow through. 10 out of 10 would recommend!!

Brian and Teddy did an amazing job. Customer service and communication that is certainly uncommon in today's business climate. The quality and attention to detail was impeccable. Every crew was professional and some of the best I have seen. Highly recommend Brian and his team. Thanks for a great experience and a beautiful pool.