Business Profile

Peace Country Hot Tubs

Pool & Hot Tub Companies in Grande Prairie, Alberta
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Peace Country Hot Tubs

Local showroom offering hot tubs, spa supplies, and select game room products with delivery and setup options. Staff provide practical guidance on water care, parts, and model selection Serving homeowners across Grande Prairie, Alberta.

Why Homeowners Choose This Business

Local showroom support, practical advice on water care and parts, and the convenience of delivery and setup on eligible purchases. Customers can compare options in person and discuss timelines before ordering Local experience that helps homeowners across Grande Prairie, Alberta compare a more region-aware provider.

Service Area

Grande Prairie, Alberta and surrounding Peace Country communities; delivery availability and fees vary by location and product.

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Public profile details

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How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Has a higher average Google rating than many businesses in this area.
  • Has more Google review volume than many local competitors.

Services Covered

  Establishment
  Point Of Interest
  Sporting Goods Store
  Store
  Hot Tub Sales
  Installations
  Spa chemicals
  Hot tub parts
  Hot Tub Delivery
  Hot tub setup
  Sauna products
  Billiards and pool tables
  Water care testing
  Hot Tub Filters
  Spa heaters and pumps
  Accessory steps and covers
  Grand Prairie hot tubs

- Hot tub sales and accessories
- Spa chemicals, filters, and replacement parts
- Basic hot tub troubleshooting guidance
- Delivery and setup for eligible products
- Select sauna and billiards products
- Water care advice in-store


Reviews

Recent Reviews

Google Review
Shawn Tokarz on Peace Country Hot Tubs

I called Ryan about a pool table and he was great to deal with.
Sent me the info I needed to make the right choice for my room.
They delivered and setup and the whole experience was excellent

Google Review
Cindy Clancey on Peace Country Hot Tubs

Bought a hot tub and they were good during the entire process, a bit slow to reply at times but overall good. Dave agreed to refund me a service charge that the loan company charged in order to earn our business. Once we got the tub I followed up a few times regarding this and still haven’t received it. Will not recommend solely based on the fact that they lied to earn our business. Love the tub itself though.

We have been using Beachcomber for years with our hot tub with limited issues. Recently went to purchase a pool table placed a deposit on a pool table and set a delivery date for the first week in January, delivery was delay several times stating issues with transportation and with @canadianbillards shipping some of the wrong parts, the issues were ongoing. When calling to confirm delivery on Tuesday Jan 21 they said it wouldn't be until late February, when I expressed my frustration I got yelled at by an employee and told to come get my deposit followed by her hanging up on me. The next day we pulled our deposited, and called a company in Edmonton we got a Pool Table out of Edmonton delivery the following day Jan 23rd, all in all we got a higher quality pool table for a significantly less money including delivery fee and got to deal with professionals.

Google Review
Rick McGray on Peace Country Hot Tubs

Hello,

Contrary to what is being said on this thread I recently made a purchase from Backyards and Billiards and have wanted a pool table for a long time but never really looked into it seriously until recently.

The manager April was very professional and knowledgeable about the payment processes and the options available to be able to get one for myself.

The young woman Kirsten at the front desk who was very pleasant and smiled the entire time also very knowledgeable and was the one that got me interested in seriously considering purchasing one.

My experience was nothing short of amazing with all that was included and I hope to do more business with them in the near future.

Google Review
Steve Freeman on Peace Country Hot Tubs

Had to replace my hot tub heater right before a cold snap and they had it In stock. Friendly customer service. Fair prices.

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Special Offers

In-Store Water Care Consultation

Complimentary guidance with qualifying chemical purchase.

Free with purchase
Hot Tub Delivery & Setup Package

Bundle pricing on eligible models within local radius.

Quote required

Frequently Asked Questions

Inventory changes seasonally, with a mix of family-sized and compact models plus accessories. Call or visit the showroom for current stock, lead times, and pricing. Staff can compare features and space requirements. They can also advise on delivery and setup specifics for your location.

Delivery and setup are available on eligible purchases within a defined service area. Access, site readiness, and scheduling will affect timing and cost. The team will review placement, electrical requirements, and access paths in advance. Ask for a written plan and estimated timeline at purchase.

Yes, in-store staff provide guidance on balancing water, choosing chemicals, and basic maintenance. They can help identify common issues and suggest parts or next steps. Bring photos or details about your tub and water readings for faster assistance. For complex repairs, they may refer you to a service technician.

Lead times vary by model and season. Transport and supplier factors can affect arrival dates, so it’s best to confirm at the time of order. Ask for updates in writing and a target delivery window. If timelines change, the store can discuss alternatives or rescheduling.

Ensure a level, load-rated pad, compliant electrical connection, and a clear access path. Measure gates, turns, and overhead clearance. Discuss crane or specialty handling if access is tight. Have a hose ready and plan for initial water balancing after placement.
 Not Verified

Opening Hours


  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 5:00 PM
  • Sunday Closed
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Business Details


Business Rating
Not Currently Available Not Verified
Address
9923 112 Ave, Grande Prairie, AB T8V 1V5, Canada, Grande Prairie, AB T8V 1V5
Phone
Business Type
store
Website

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