The Spa Spot

Robin, at Spa Spot in Grande Prairie, was amazing at helping us purchase the hot tub best suited to us!! We live in the Northwest Territories and Robin was/is always willing to take our calls and help us with any and all questions. We will no doubt deal with the Spa Spot from now on!! I'd give more than 5 stars if I could!

Bought our tub at the local trade show - the process to purchase was phenomenal. We dealt with Cole (helping from Calgary) who clearly knew his products and worked hard to get us into a tub. It is without question because of his hard work on the sale that we decided to purchase from Spa Spot. We also absolutely love our tub and feel that the quality of the product is absolutely there. We had a bumpy experience with the local spa spot team throughout the process to have the tub delivered and coordinate final payment, which is the reason for the less than 5 star review. That being said, after hearing about our experience, Cole reached out to correct the situation and explain changes that will be made with their processes to make the purchase smoother for customers moving forward. Overall, it says a lot about the company being willing to communicate with their customers and ensuring that they are providing excellent long term service. After a few months of use - the tub itself is also excellent with no concerns. Really fantastic product.

I have had hot tubs for many years supplied by a few different dealers . While some have been good and some never again, Spa Spot is heads and shoulders above them all. Their tubs are top shelf quality and engineered to work amazing up north in the cold temps. I mean let’s face it there are some great quality tubs out there. It’s the service is what really sets this company apart. Just this past weekend in -20c I had issues with my heater. A quick SOS text… and Robin sent Lou with in hours to fix…that’s service people!! If you are torn between choosing a company to get your next hot tub from. Seriously? Stop looking!! you’ve found your next hot tub from here. L

We bought our HotTub from the Home & Garden Show in Grade Prairie from Kyle & Robin! The service was amazing and we are so happy with everything right from meeting Kyle & Robin to the delivery and set up! It is easy to maintain and run; The Spa Spot really goes above and beyond for their customers…yes even all the way up North in High Level!! The products used are so natural that even my sister who is allergic to everything was able to comfortably enjoy the Spa without any reactions! We have comfort knowing The Spa Spot is only a phone call away if anything needed!! The service at the store in Grande Prairie is amazing; she truly knows the Spa and recommends products depending on need!! Thank you THE SPA SPOT…..we truly HAVE IT MADE! Ashley & James

Absolutely blown away with the service from Robin and the great staff started buying my chemical from them. the service in store was so good when I had an issue I could not solve had them come in and easily fixed my issue. seriously considering. retiring my old tub and buying a new tub from Robin. when the say the best sales is service Robin defiantly hits the mark.