World of Hot Tubs

Both technicians were superb…the newer young guy whose name I can’t recall (sorry) diagnosed the issue correctly and spent time with me on the phone patiently explaining what needs to happen next…Then Tom, who I’ve dealt with before; came and got it done in no time at all. He’s a gem! Everything’s back to normal operation and I’m so grateful.

5/5 service and hot tubs Moved into a new home and took over a hot tub from previous owner who purchased from World of Hot Tubs. The hot tub is great, and easy to use. The service from the WoHT is the best part! I didn’t know much about hot tub maintenance and the team was very willing to help guide me over the phone to work on the tub in order to not have to charge for service for coming in. When they did come in, it was quick, efficient and clean work. Overall, great quality products and even better service from WoHT.

This place is the best spot in town for all your Hot Tub needs! Kirby was so helpful when I stopped by to inquire about a new hot tub cover. I decided to order a new cover and lifter and got it in 7 weeks! Getting these things made takes a little bit of time as they are custom to your hot tub. Got it installed in no time and now Im enjoying a beautiful high quality cover made right here in Canada! I highly recommend stopping at World of Hot Tubs Guelph if your looking for supplies, covers, accessories or a new hot tub! They have it all!

UPDATE (Nov 2/23). I still obtain my supplies from WOHT and the new owners still honour the previous owners customer discount. So today I picked up the tube water drainer gizmo and let me tell you, I should have bought this ages ago! Although my tub is easy to drain, the panel, where we have the tub situated can be a bit of a nuisance. It took less than 20mins to fully drain with this gizmo drainer thing and it suctioned out all the little pebbles at the bottom too. Another plus is the hose is long enough to drain away from house and a controlled drain so I highly recommend for any hot tub. Well worth the price. And lastly the service as always was great! Keep up the good work! ORIGINAL POST: If I could give a rating of 100 out of 5 I would! I would definitely buy from them again and I have no hesitancy in recommending to friends, family or anyone looking for a hot tub, service and after-purchase product sales. We’re new to hot tubs so I did the research on where to purchase and landed on World of Hot Tubs Guelph (WOHT). Even during the pandemic and the excessive demand for hot tubs, they were great. Chantelle was amazing on explaining things and we landed on the basic DreamMaker EZ Spa as a starter. When it arrived in stock, we weren’t quite ready and again, they were amazingly accommodating and together we found a mutually agreeable date to install. The installation was seamless. The crew were polite, professional and clearly enjoyed their job. They filled it, got the chemicals in and gave us a tutorial to keep it running smoothly. We’ve followed their guidance and it’s been wonderful to use and not complicated to keep clean. It’s a small but practical tub which is exactly what we were looking for. Thanks to Chantelle, Christian, Dan, Tom and everyone at WOHT, they made our experience a very pleasant one. For a very small group of staff, they take on many roles and really go out of their way to help their customers. That’s rare these days and totally appreciated. Thanks WOHT for exceeding my expectations and making my husband’s gift to him for his tired muscles and back very happy. Count on us to return when we’re ready to graduate up!