Business ProfilePool & Hot Tub Companies in Hamilton, Ontario
Wellness Shop at Jacuzzi Hamilton
Wellness Shop at Jacuzzi Hamilton
Wellness Shop at Jacuzzi Hamilton has a showroom in Ancaster, within the City of Hamilton, offering hot tubs, all-season pools, infrared saunas and gazebos. Its range also includes massage chairs, smart shades and cold plunge tubs, and its service team handles hot tub maintenance and repairs and all-season pool maintenance.
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Business Highlights
- Its service technicians are fully trained, certified and experienced.
Service Area
Hamilton and surrounding communities.
Active Business Listing
Wellness Shop at Jacuzzi Hamilton is one of 10 pool & hot tub companies ProsGrade lists in Hamilton, Ontario.
Active
Public local listing
Listing details
11 services listed, including Hot tubs, All-season pools and Infrared saunas. Open 7 days a week. 269 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Wellness Shop at Jacuzzi Hamilton compares with the other 9 pool & hot tub companies on ProsGrade in Hamilton, using public Google ratings and review counts.
- Ranks in the top half of the 10 Hamilton pool & hot tub companies on ProsGrade by Google rating and review volume.
- Has more Google reviews (269) than 8 of the 9 other Hamilton pool & hot tub companies on ProsGrade.
Services Covered
11 services- Hot tubsJacuzzi®, Wellness Shop and Nordic brands
- All-season poolsSwimLife™ models
- Infrared saunasClearlight® models
- Outdoor saunasSerenity models; cedar construction
- Gazebos
- Massage chairs
- Smart shades
- Cold plunge tubs
- SmartTub® systemRemote monitoring and control
- Hot tub and all-season pool maintenanceSeasonal opening and closing packages
- Spa inspections and repairsHome visits, diagnosis and repair
Reviews
What customers say
Customers appreciate informative staff and clear communication around purchases and service. One customer says Julio found a leak quickly, fixed it and explained the tub’s settings; another says delivery and electrical hookup went smoothly, with minor hiccups promptly put right.
Customer Reviews
Erika Igneski
We recently purchased a used hot tub from the Wellness shop and experienced an issue with loosing a significant amount of water and the temperature not heating. Julio the service technician came to assess the concerns and found the water leak problem immediately. Julio was quick to fix the issue. He was extremely knowledgeable and spent some time going over the many functions and settings on the hot tub with us which we greatly appreciated. Julio is great!
DM
We had servicing done on our Jacuzzi last week and the service provided was amazing. It was easy to book and the technician called me when he was 20 min away. He was professional and fixed the problem and answered all my questions.
OUTSTANDING CUSTOMER SERVICE
Mary Leach
Our experience with the Wellness Shop has been exceptional, from our purchase to needing a service. They have always been available to answer any questions we have. If you are interested in a spa, I would highly recommend working with the Wellness shop.
Janice McLachlan
When I walked into the Wellness Shop, my husband and I were unsure as to whether we wanted to buy a hot tub. I was greeted by a friendly employee, Matt, who was most informative, communicative, and friendly? We ended up purchasing a Jacuzzi and have never been sorry since The communication with the Wellness Shop has been outstanding and Matt even came out on his day off to help us get started and learn the chemical routine as well as operation of the tub.
They definitely deserve a 10!
Tricia H
Everything from purchasing, delivery, electrical hook-up was smooth! Everyone has been kind & friendly! We had some minor hiccups that were addressed & rectified promptly! They genuinely cared that we were happy and satisfied. I would absolutely recommend Wellness Shop!
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Frequently Asked Questions
How does Wellness Shop at Jacuzzi Hamilton handle a spa problem?
Its technicians can visit the home to inspect the spa, diagnose the issue and rectify it.
Are heaters included with the outdoor saunas?
No. The heaters are not included and must be selected separately.
What does a hot tub tune-up check?
The listed tune-up checks the topside control, pumps, spa pack, heater and water-purification systems for functionality.
Which Jacuzzi® hot tubs work with SmartTub®?
SmartTub® requires a hardware upgrade and is compatible with Jacuzzi® hot tub models from 2016 or newer.