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FeaturedPool & Hot Tub Companies in Honolulu, Hawaii

Koko Head Pool Service

Top Spot in Honolulu Today 5.00 (21 reviews)(808) 399-4388

Koko Head Pool Service

Koko Head Pool Service provides residential and commercial pool care in Honolulu, serving Hawaii Kai and East Honolulu. It has served East Honolulu since 1995, with routine maintenance, equipment repairs and pool inspections among its offerings.

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Business Highlights
  • It has been family-owned since 1995.
  • Owner Paul Costello is CPO-certified.
  • It is locally owned and is not a franchise.
  • It does not use rotating service crews.
Service Area

Hawaii Kai, Portlock, Kahala, Diamond Head, Aina Haina, Hawaii Loa Ridge, Wai'alae Iki, Kalama Valley, Kuli'ou'ou and Haha'ione.

Featured Local Business

Koko Head Pool Service is one of 12 pool & hot tub companies ProsGrade lists in Honolulu, Hawaii.

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Featured on ProsGrade
Listing details

12 services listed, including Pool cleaning, Residential pool service and Commercial pool service. Open Monday to Saturday. Rated 5.0 from 21 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Koko Head Pool Service compares with the other 11 pool & hot tub companies on ProsGrade in Honolulu, using public Google ratings and review counts.

  • Ranks in the top quarter of the 12 Honolulu pool & hot tub companies on ProsGrade by Google rating and review volume.
  • Rated 5.0 on Google, at or above the 4.9 average of other Honolulu pool & hot tub companies on ProsGrade.
  • Has more Google reviews (21) than 7 of the 11 other Honolulu pool & hot tub companies on ProsGrade.
  • One of 5 Honolulu pool & hot tub companies on ProsGrade rated 4.7 or higher from at least 10 reviews.

Services Covered

12 services
  • Pool cleaningWeekly skimming, wall and tile brushing, and floor vacuuming
  • Residential pool serviceWeekly water-chemistry adjustments, equipment inspections and seasonal fine-tuning
  • Commercial pool servicePool care for hotels, HOAs, condos and apartments
  • Pool equipment repairPumps, filters, heaters and motors
  • Emergency pool repairPump failures, leaks, green pools, electrical issues and storm damage
  • Pool chemical serviceWater testing and balancing
  • Pool lighting repairUnderwater lights and deck lighting
  • Pool inspectionsEquipment and structural evaluations
  • Salt systemsSaltwater conversions
  • Hot tub and spa serviceJet repairs, heater service and control-system troubleshooting
  • Pool leak detectionPressure, dye and electronic testing for leaks in plumbing, shells and equipment connections
  • Pool automationPentair IntelliCenter, Hayward OmniLogic and Jandy AquaLink systems

Reviews

What customers say

Recent customers praise Paul's prompt, professional service; one customer also appreciated his clear explanations about the pool system. A customer with a salt-water chlorinator issue says Paul tested and balanced the water, while another describes Paul inspecting the system and later installing a new filter with glass filtering media.

Customer Reviews

Wesley Oglesby

Paul promptly arrived at my residence within 30 minutes of my call to assist me with troubleshooting an issue. Subsequently, he replaced a part on the filter on the same day, providing exceptional service and demonstrating his professionalism. I am confident that he will be the preferred provider for all my future pool maintenance needs. His service is truly exceptional, and a five-star rating does not adequately reflect his capabilities.
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Leighton Miyake

Kokohead pool service is the best choice you can make for your pool care. Paul was quick to respond and quickly diagnosed the problem with my salt water chlorinator. He then made sure to test and balance out my chemical levels. You will not regret calling them. Highly recommend for quick friendly service.????????????
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Kristen Albarado

I can’t say enough great things about Koko Head Pool Service! Paul is absolutely the best. From the start, he was incredibly honest, knowledgeable, and genuinely wanted to help us figure out the best solution instead of just trying to sell us something. It’s rare to find someone who takes the time to explain things clearly and make sure you understand what’s going on with your pool system. Paul went above and beyond to help us troubleshoot and make sure everything was working the way it should. If you’re looking for someone reliable, trustworthy, and truly dedicated to helping their customers, I highly recommend Koko Head Pool Service. Mahalo, Paul, for the outstanding service!
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Sam Lam

My wife has been maintaining our pool for a year. Lately it keeps getting greener and greener. She kept brushing, cleaning filers, back washing and using more shock, algicide etc but all to no avail. Based on the reviews I read I called Paul of Koko Head Pool Service. He came out the same day to inspect our system. It turned out cyanuric acid was too high and our sand filter was too small. He gave us a quote in a few hours. We drained and refilled the pool. Paul came back in a couple of days to install the new filter with glass filtering media. Paul was knowledgeable, professional and friendly. The cost was reasonable. Now the wife is happy and I am happy too. 6 Stars to Paul if there is such thing.
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Selena Bass

Kokohead pool service has great communication and exceptional service! Paul shows up whenever you need him and gives fair and precise quotes! I would recommend him and his company for any pool needs!

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Frequently Asked Questions

Does Koko Head Pool Service warranty pool equipment repairs?

The company says its repair labor is warranted and replacement parts carry manufacturer warranties.

How quickly does Koko Head Pool Service respond to pool emergencies?

The company says it prioritizes true emergencies in East Honolulu; responses are often the same day and, for urgent situations, sometimes within minutes.

What happens before Koko Head Pool Service provides a residential quote?

For new residential customers, the company offers a free, no-obligation pool evaluation. Paul assesses the pool's condition, equipment and specific needs before quoting.

Are chemicals included in Koko Head Pool Service's monthly residential fee?

The company says most chemicals are included. Specialty treatments for severe algae outbreaks or stains may cost extra, with the added costs discussed before work proceeds.