Business ProfilePool & Hot Tub Companies in Indianapolis, Indiana
Firehouse Pools LLC
Firehouse Pools LLC
Firehouse Pools LLC provides residential inground-pool maintenance and service in the greater Indianapolis area. Tom and Kim Campbell founded the business in 2018.
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Business Highlights
- It is an authorized service warranty provider for Hayward Pool Products, Pentair Pool and Paramount Pool and Spa Systems.
- Its maintenance manager, Matt, has over ten years of swimming pool industry experience.
- A 25-year limited warranty applies to all liners it sells; the manufacturer provides specific details.
Service Area
Greater Indianapolis area.
Active Business Listing
Firehouse Pools LLC is one of 12 pool & hot tub companies ProsGrade lists in Indianapolis, Indiana.
Active
Public local listing
Listing details
7 services listed, including Weekly pool maintenance, Pool equipment repairs and replacement and Pool heaters and heat pumps. Open weekdays, closed on weekends. 25 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Firehouse Pools LLC compares with the other 11 pool & hot tub companies on ProsGrade in Indianapolis, using public Google ratings and review counts.
- Ranks in the top half of the 12 Indianapolis pool & hot tub companies on ProsGrade by Google rating and review volume.
Services Covered
7 services- Weekly pool maintenanceweekly chemistry checks and adjustments; basket and skimmer cleaning; vacuuming as needed
- Pool equipment repairs and replacementvariable-, dual- and single-speed pumps; replacement motors; sand or cartridge filters; salt systems; filter-plumbing repairs; valve replacement
- Pool heaters and heat pumpsheat-pump installation only
- Pool openings and closingssystem opening and closing, vacuuming, chemistry adjustment, cover placement and removal
- Vinyl liner replacementvirgin-vinyl liners; matching Sure-Step™ upgrade available
- Safety covers
- Pool parts and accessoriesrobotic cleaners, floats, toys and games
Reviews
What customers say
Customers praise its opening and closing work and describe good pool care, with one customer saying it addressed a pool problem quickly. A short-term rental client reported that photos sent with messages marking the pool open and a later service complete showed dirty, green water.
Customer Reviews
Kate Lynch
We were very disappointed with our service from Firehouse Pools. We hired them to manage our pool at a short term rental. They charged $400 to open the pool, and sent a message saying "Your Pool is now Open!" with a photo of a very dirty pool with very green water. They came back the next week to service the pool and again sent a message saying "Your Pool Service is Complete!" with a photo of a dirty pool with green water. We asked them to service it again based on the photo. They indicated that it would cost another $500 to get the chemicals right. Their prices are lower than others in the market but they don't care/don't notice if the pool looks awful. We cannot recommend them. The attached photos are the photos that they sent to me, showing that the pool service was "complete."
Johnny Daytona
This company has been the one that I used to close our pool. Had them out to do a job that ultimately did not need to be done. This company is not just good at what they do, they’re honest about what they do. I will promote anyone who has a pool to use them as a company because small business needs promoting, especially when it’s built on a bedrock foundation of trust and good business. I appreciate them and will continue to use them for every pool need I have!
Thank you!
Brad Hatcher
I've used Firehouse Pools to open/close pools at multiple homes and they've always done a great job. Also had them install a heater, and have had far less issues than I did with a competitor's installation on a previous pool. Can't recommend their services enough.
Melissa Davidson
Firehouse helped us salvage the pool that came with our house. Good service and price. Answered questions along the way. Highly knowledgeable and great company. Family owned business, so their work has meaning.
Linda Moeller
Firehouse Pools has taken care of our pool for about 3 years. We love the way they keep it crystal clear and if there is a problem it is taken care quickly. They are the best
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Frequently Asked Questions
Are chemicals included in Firehouse Pools' weekly maintenance?
No. Chemicals are an additional fee.
Are parts and extras included with Firehouse Pools' pool openings and closings?
No. Parts, plugs and extras carry an additional fee.
Can Firehouse Pools deliver or ship pool accessories?
Parts and accessories are available for local delivery and shipping; an additional fee may apply.