Showroom and service center for pool construction, openings/closings, maintenance, chemicals, parts, and hot tubs located at 614 Carriage House Dr, Jackson, Tennessee 38305. Phone: (731) 664-6446. Website: https://alohacustompools.com/
Local storefront with parts and chemicals in stock, staff who walk customers through operation and care, and teams that handle both construction and service so follow-up is easier. Appointments are scheduled during posted weekday and Saturday hours for convenience Local experience that helps homeowners across Jackson, Tennessee compare a more region-aware provider.
Serving Jackson and surrounding West Tennessee communities within a practical drive from the Jackson showroom.
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Design/build for inground and semi-inground pools; above-ground pool sales; hot tubs and swim spas; pool openings and closings; equipment installs and repairs; water testing, chemicals, and supplies; liners and minor renovations; maintenance plans.
Reviews frequently mention polite, punctual crews and clear explanations during pool openings and equipment walkthroughs. Several customers highlight attentive project staff and helpful follow-up from the showroom. There are also reports from a minority of reviewers about cleanliness after openings and settings not left correctly. Overall sentiment trends positive with appreciation for responsiveness and guidance, alongside occasional service consistency concerns.
Joe and Preston were timely, helpful, and courteous! Joe took the time to show me how to fix the top of the liner and how to make it more secure.
Very punctual! Super polite guys! Thank you Zach and John for opening my pool and making my experience so easy and answering all my questions! Y’all are awesome!
The guys who opened up my pool did a terrible job. They pulled the cover off and turned the hose on to bring up the water level. Here for 20 minutes and left it filthy!! Charged me $425!! AND left it on the wrong setting. So angry. I'm 71 and could've done what they did.????
We would like to thank Aloha Custom Pools for transforming our hillside into a resort. Dennis Cook (owner) personally came to our property 3 times due to the unique engineering required to accommodate our pool. Our salesman & fellow fur baby lover, Bobby Kliem, became our friend thru the process- going over & above to help us… coming to our property multiple times through various changes, even on his days off and even in a thunderstorm, measuring and planning. “Aloha Bobby,” as we call him, is the real deal… Always having our best interest in mind, taking our calls and texts until the very end. Once construction began, we were in the hands of the very capable Stacy Smith, project manager. She also made numerous trips to our house making sure that everything stayed on track. We really enjoyed working with her, and also appreciated her extra efforts to get our liner in before my birthday (as always hoped for!) and also going above and beyond to get our concrete poured when we needed it. Our finisher, Camacho, also did an amazing job with all the final touches on our travertine and waterfall. He was always very helpful with a very pleasant attitude. I have to say, every single person who came out was always very gracious, and greeted us with a smile…. Good workers are hard to find, and Aloha has some GREAT workers!! We have zero regrets after extensive research of choosing them to install our dream pool. We even followed it up with a hot springs spa (again, thanks to Aloha Bobby)!! Thanks again to all of you for an amazing pool! We travel a lot for work, so we are definitely excited to have this to look forward to when we are home.… our own little paradise!!
My pool was installed this summer and the team was great. Jay was my associate and Stacy was my project manager. They were very easy to work with. Stacy goes over and beyond to help you get things going.
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