Parklane Pool and Spa

Attention Fans of Kitchen Gadgets: Hello! I haven't dealt with the Parklane Pool & Spa Company about anything to do with Swimming Pools or Spas. Recently, I saw their online ad (on "Facebook?") & caught a glimpse of a blinding white Strainer Basket they use. Wanting to find a white, plastic Cutlery Strainer, I went to the Company's Storefront to ask about the Strainer Basket. Because cost was a factor, I was only able to take information down. I viewed a number of their lower-priced, Replacement Strainer Baskets, priced at something like: $25-$50. As far as I can recall, what I viewed was made of plastic. (Incidentally, is plastic the best material for Items (depending on what they're for) that face at least some submerging in water? If the Item needs regular cleaning, is white the best colour for it, perhaps because of (eg, hard-to-remove, whitish-coloured Soap-Scum?)) Their Replacement Strainer Baskets are nice! Thank you, to David, for the time he spent showing me some of the Replacement Strainer Baskets, including the blinding white one! -Renee K. Taylor, Kamloops, BC (Mar. 29/26.)

Amazing place, bought 2 bbqs from here so far. Recently needed help repairing a hot tub purchased elsewhere. The fella that came and fixed it was on time, extremely good at his job, and very pleasant to deal with. If I could go back in time I'd buy my hot tub from here as well.

I recently purchased a hot tub from park lane pools and spas.Brian and the staff at park lane are amazing.They have taken care of any of my needs.They have walked me through issues that I had that were not their fault at all. One example would be dealing with water issues.Brian helped me workl through water issues and programming that I couldn't understand through the book the service was top notch, you don't get customer service like you do through park lane, pools and spas.So I highly recommend them and their prices are nice.Stop in talk to Brian talk to Gavin.They're great people.All the staff there are awesome. Thanks to all tge staff at Parklane, pools and spas, in kamloops.

Above ground pool install Start to finish, Steve Ledger was great to deal with. Steve guided us through the site prep and all preparation from pool permit to discussing equipment placement. He was attentive to our specific requests for which pool we wanted. He offered information and education to help us make informed choices with chlorine vs. salt system, if it would be compatible with our pool (yes because our pool is resin), electric vs. gas heater (we went with gas for its speed). We had Parklane do our electrical. Happy with their knowledge and install. Steve referred us to Wyatt of Blu-Flame for our gas line and Wyatt was also fantastic. Steve installed the concrete blocks and prepped the area for our equipment install. The crew on site were great. They were friendly, gave info during install, cleaned up the site meticulously, not a scrap of paper left behind. They worked together well. Did everything go without a single hitch? No. Did Steve make sure everything was done right and we were happy? Yes! To me it’s important how a company handles something unexpected that speaks to character and reliability. Steve provided excellent education. We are first time pool owners and we felt comfortable with his teaching. I think he should make a YouTube video of the teaching he gave us so customers could reference it after the initial teaching. Project was completed with pricing as quoted. Staff at the store are helpful with water samples and helping us as new pool owners get an understanding of how to keep our pool balanced. If staff are unable to address a concern, speak with Steve. He wants to make sure his customers are taken care of. Tip: ensure site drawings list not just the measurements required for permit, but also terms like “minimum distance” or “maximum distance” for where you want min and max distances between house/property line/retaining walls, etc. You could discuss this with one person on site prior to install, but have that person not be on site on install day.