Kari Chester
Best pool store! Great customer service and wonderful products.
Taking CallsPool & Hot Tub Companies in Kansas City, Missouri
Peppers Pool and Spa
Peppers Pool and Spa
Peppers Pool and Spa is a hot-tub and above-ground-pool store in Kansas City. It has hot tubs on display.
Business Highlights
- It is a family-owned retail business.
- It has served Northland customers for over 35 years.
Service Area
Kansas City and surrounding areas.
Local Business Taking Calls
Peppers Pool and Spa is one of 5 pool & hot tub companies ProsGrade lists in Kansas City, Missouri.
Taking Calls
Taking calls through ProsGrade
Listing details
8 services listed, including Hot tubs, Swim spas and Pools. Open 7 days a week. Rated 4.3 from 106 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Peppers Pool and Spa compares with the other 4 pool & hot tub companies on ProsGrade in Kansas City, using public Google ratings and review counts.
- Has more Google reviews (106) than 3 of the 4 other Kansas City pool & hot tub companies on ProsGrade.
Services Covered
8 services- Hot tubs1–3, 4–5 and 6–8-person sizes; Aspen hot tubs
- Swim spasAspen and American Whirlpool
- PoolsIn-ground and above-ground
- Pool and spa chemicals
- Pool and spa accessoriesPool liners; Caldera spa accessories, replacement liners, cover lifters and steps
- Saunas
- Hot tub maintenance
- Pool and spa serviceCleaning and maintenance; repair work
Reviews
What customers say
Customers praise the customer service and helpful guidance. One shopper pointed to Peppers for non-cal hypo and other hard-to-find chemicals, noting reasonable prices. A hot-tub buyer said an order arrived on time, while another customer praised fast spa delivery and attentive help.
Customer Reviews
Travis
A lot of the regular carriers of pool and spa chemicals are not carrying them this year(2026), Lowe's, home Depot, even Walmarts have been reduced, if you're looking for non-cal hypo or if you just can't find the chemical that you're looking for they have reasonable prices.
Lief Noll
This is a really great family business. Amazing service. They don't just sell you a product, they offer you a long term relationship as a customer. Very happy we found Pepper's Pool and Spa.
Tim Broughton
Was looking when there were no tot tubs to be found, ordered ours, actually came in on time. Very informative and helpful. Would recommend Peppers all day long. Will go there only for our hot tub needs.
Jeremy Adams
Thank you Kim, amazing to work with my spa turned out beautifully. Super fast delivery she treated me like family and made sure I was taken care of. Best customer service I've had in a long time. Can't wait for the pool next year. Also thank you to the crew at Peppers
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Frequently Asked Questions
Does Peppers Pool and Spa offer free water testing?
Yes. It offers free water testing.
Does Peppers Pool and Spa service spas bought elsewhere?
No. It services only the spas it sells.