PAX Pools provides custom pool builds and practical solutions for equipment and leak issues for homeowners in Killeen, Texas. The process emphasizes clear expectations, material choices that match climate and use, and coordination with local permitting.
Homeowners work with one local point of contact and receive straightforward updates on scope and scheduling. The company is accessible by phone and serves a focused Central Texas area, which can help with on-site visits and follow-up.
Serving Killeen and nearby Central Texas neighborhoods in the greater Bell County area.
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Services include new pool design/build, pool remodeling, leak investigation and repair, equipment replacement, and ongoing service guidance.
Recent feedback highlights helpful communication and persistence in diagnosing pool issues, including leak troubleshooting after other attempts fell short. Customers mention courteous interactions and a willingness to stay with a problem until a path to repair is identified. Due to a limited number of public reviews in Killeen, themes reflect early but positive experiences.
Anthony and Bailee were such a pleasure to do business with. I have been having issues with a leaky pool for going on a year and hired 3 companies to do a diagnostics and repair. The first 2 companies were not able to find the leak and therefore no repair was done. The 3rd company found where they thought the leak was but again, unable to do the repair. I called PAX pools, out of desperation. Initially I talked to Bailee who was so nice and helpful. She told me she would have Anthony call me in an hour. Exactly an hour later, I get a call from Anthony. This was surprising to me because all the other pool companies in the area, in addition to the company who supposedly built and designed my pool, would never even return my calls. Anthony and I discussed my pool situation and without hesitation told me he would come out to help and he was confident him and his team could fix the issue. Anthony and Bailee came out a couple days later and the leak in my pool is now resolved. I cannot thank them and PAX pools enough for their professionalism, knowledge of pools, and kindness. Great job guys and keep up the great work. Central Texas needs more pool companies like PAX pools. I highly recommend them.
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